Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people,... More
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people, businesses, and organizations for marketing, research surveys, appointment setting, collections, or business-to-business (B2B) communications. Companies hiring for call center jobs often offer remote, work-from-home, or hybrid work.
Common call center job titles include call center representative, sales representative, and customer service agent. Entry-level call center jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere call center jobs or remote “call center jobs near me,” FlexJobs can help your search.
Looking for remote, part-time, or freelance call center jobs? FlexJobs can help.
- Remote Call Center Jobs
- Part-Time Call Center Jobs
- Freelance Call Center Jobs
- Entry-Level Call Center Jobs
Which Types of Jobs Are Related to Call Center Jobs?
Common call center jobs include inbound call jobs, outbound call jobs, sales representative jobs, and telemarketing jobs.
More Information About Call Center Careers and Finding Remote Jobs:
10 Companies That Hire for Work-From-Home Call Center Jobs
Customer Service Career Path: Skills, Salary, and Jobs
Remote Call Center Jobs are also known as:
- online call center jobs
- virtual call center jobs
- work from home call center jobs
- telecommuting call center jobs
Need a well-designed resume template for your next call center job?
Optimize your customer service resume with these helpful tips.
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FeaturedNew! 4 days agoProvide advanced client support via phone, email, or chat for DIY online and software tax products. Troubleshoot software issues, identify security concerns, and deliver effective customer service to clients.
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FeaturedNew! 4 days agoProvide advanced client support via phone, email, or chat. Troubleshoot and resolve user incidents, identify potential security issues, and communicate effectively with clients. Work from home with a starting date of February 12th, 2024.
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FeaturedNew! YesterdayTaking inbound calls from customers and dealers regarding part orders or other items available for purchase. Occasionally making outbound calls to customers and dealers to research, investigate, and follow up with findings. Are fluent in Portuguese.
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FeaturedNew! YesterdayIntervene with care providers (doctors offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed. Provide education and status on previously submitted...
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FeaturedNew! YesterdayInitiates prior authorizations for outpatient medication injectables so members can receive medication in a timely manner. Take calls from providers regarding chemotherapy and specialty medication injectables as well as verifying HIPAA.
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FeaturedNew! YesterdayAnswer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, re billing insurance companies and general customer concerns. Process adjustments, refunds...
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New! YesterdayOffers guidance and serves as a subject matter consultant to inbound phone and email inquiries. Qualifies and manages incoming commercial and residential inquiries. Uses internal systems and tools to make recommendations.
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New! YesterdayInside Sales Representative responsible for selling Regulated Medical Waste and Compliance Service Solutions. Build strong customer relationships, prospect new business, and meet revenue goals. Demonstrate product knowledge and value proposition.
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New! YesterdayProvide excellent customer service and product information to patients and providers. Support field teams by delivering timely feedback and problem-solving common complaints. Create a positive patient experience and champion the employee experience.
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FeaturedNew! 2 days agoCompile, analyze, and forecast complex data for operational and business review. Support short and long term strategic activities through analysis. Develop recommended business solutions and report on key operational metrics.
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FeaturedNew! 2 days agoComplete telephonic outreach to members, document medical history information, provide excellent customer service, and maintain confidentiality. Fluency in English and Spanish is required. Full-time position with occasional overtime.
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New! 2 days agoProvide exceptional customer service as a Customer Service Advisor. Work in a fast-paced environment with no hard sales or outgoing call quotas. Be reliable, respectful, empathetic, and resourceful in assisting customers with their energy needs.
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FeaturedNew! 2 days agoManage inbound and outbound telephone communication in a professional manner and according to productivity and quality standards. Adhere to organizational, departmental, compliance and regulatory policies and procedures.
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New! 2 days agoGenerate service sales opportunities through phone, email, and social leads. Promote the company's service value proposition to building owners, facilities managers, and IT managers. Identify and offer appropriate solutions, and generate quotes and pr..
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New! 2 days agoSchedule and optimize service work, meet customer commitments, use AI scheduling platform, resolve issues, monitor technician activity, develop action plans. Requires 2 years of customer service and coordinating/scheduling experience.
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New! 2 days agoAchieves Contact Center targets and goals by providing advice, guidance, and education on financial products and services. Educates customers on products, resolves issues, and refers to internal experts when needed.
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FeaturedNew! 2 days agoManage back office workforce operations, scheduling, and inventory management across multi-site, multi-client operation. Analyze statistics, achieve targets, and lead team to improve expertise and client ownership.
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New! 2 days agoInvestigate potential credit card fraud cases, analyze account history, contact customers and merchants for additional information, and maintain accurate documentation. Respond to account inquiries, build knowledge of fraudulent activity, and assist w..
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New! 3 days agoProvide phone support to customers and store team members, including locating parts, placing orders, tracking shipments, and resolving concerns. De-escalate issues, provide technical support, meet targets, and complete training.
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New! 3 days agoProvide best-in-class service to customers and field team members by answering calls, chats, and emails. Support customers in B2B online ordering, loyalty programs, general questions, and technical programs. Maintain composure, update customer...
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New! 3 days agoProvide insurance recommendations, quotes, and issue policies. Use consultative approach to determine customer needs and provide solutions. Join an inbound sales team that promotes teamwork and collaboration.
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New! 3 days agoAssist the team in maximizing accuracy and productivity. Research and resolve complex or escalated issues. Monitor and provide feedback on calls and emails. Act as a resource for questions and issues.
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FeaturedNew! 3 days agoSupport comprehensive coordination of medical services, intake and screening. Utilize Aetna systems to enter member information and perform non-medical research. Maintain accurate documentation and promote communication for effective medical managemen..
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FeaturedNew! 3 days agoAnswers questions and resolves issues as a single-point-of-contact based on phone calls from plan sponsors, members and providers. Provides customized interaction based on customer preference and individualized needs, creating an emotional connection...
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FeaturedNew! 3 days agoAnswers questions and resolves issues as a single-point-of-contact based on phone calls, plan sponsors, PSS/ISO, members and providers. Provide customized interaction based on customer preference and individualized needs, creating an emotional...
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New! 3 days agoPartners with business and IT service providers for timely issue resolution. Designs and maintains relationships with end users. Identifies LEAN opportunities and drives continuous improvement. Supports service provider and internal team SLAs.
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New! 3 days agoHandle Spanish & English inbound/outbound calls, troubleshoot issues, research and resolve user-reported issues, ensure excellent troubleshooting documentation, act as an internal escalation route for support issues, collaborate with technical teams...
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New! 3 days agoAchieve monthly sales targets by onboarding new customers, collaborate with departments to generate leads, document actions using Salesforce, contribute to entire sales process from acquisition to publication.
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FeaturedNew! 3 days agoOversight of new product implementations. Initiating process for state initiatives and directives. Updating and creation of Quick Reference Guides. Oversight and coordination of care with internal and external partners.
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New! 3 days agoProvide exceptional customer service, manage inbound and outbound calls, identify customer needs, build relationships, keep records of conversations in call center database. High volume call center experience required. Temp to perm position. Pay rate ..
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New! 3 days agoProvide excellent customer service by answering customer questions about disability and leave management claims. Utilize multiple computer applications to accurately document claim information. Receive 8 weeks of paid training and ongoing coaching and..
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New! 3 days agoInteract with customers via calls to enroll them in self-management programs. Use motivational interviewing to assist customers with chronic illness in managing their health and lead fuller lives. Maintain knowledge of motivational interviewing and se..
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FeaturedNew! 3 days agoDeliver exceptional customer service to 50-70 callers per day, handle escalated calls, resolve complex issues in a one and done manner, serve as a resource for team members, and meet performance goals.
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New! 3 days agoResolve customer complaints and concerns as the first line of contact. Actively listen and probe callers to process authorizations and customer service requests. Make problem resolution and triage decisions, transferring calls to clinicians...
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New! 3 days agoHandle inbound and outbound customer contacts by telephone, adhere to department guidelines with communication, maintain familiarity with multiple systems and applications, educate borrowers on loss mitigation options and encourage borrower applications.
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New! 3 days agoRespond to basic client questions and escalate complex cases, solve client problems and update account history, adhere to SLAs and meet production targets, collaborate with team members and clients to resolve inquiries.
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New! 3 days agoProvide accurate and courteous answers to customer inquiries via chat, email, or phone. Diagnose and resolve technical issues efficiently. Serve as an escalation point when necessary and notify management of non-routine issues.
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New! 3 days agoReceive inbound calls from providers, health plans, and patients. Issue referrals to specialists. Utilize engagement strategies to build rapport. Accurately document information into online clinical system. Perform clerical duties and support UM funct..
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New! 3 days agoManage caseload, handle calls and emails from financial professionals, ensure regulatory compliance for financial products. College degree and call center experience preferred. Full-time position with benefits.
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New! 3 days agoAnswer customer inquiries via inbound and outbound calls and emails. Maintain accurate records of customer information, resolve most inquiries, and escalate calls appropriately. Provide excellent customer service and maintain confidentiality. High sch..
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New! 3 days agoResolve member and provider inquiries, mitigate complaints, document communications, maintain quality standards and policies, and perform other duties as assigned. High school diploma and bilingual in Spanish preferred. Competitive benefits package in..
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New! 4 days agoUnderstand and process authorizations and customer service requests. Research and communicate information to callers regarding member eligibility and provider status. Resolve customer complaints and triage decisions.
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New! 4 days agoPartners with business and IT service providers for timely issue resolution. Participates in designing solutions and maintains relationships with end users. Identifies LEAN opportunities and ensures systems documentation is up to date.
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New! 4 days agoHandle continuous work volume by interacting with patients and referrals via (inbound & outbound) phone calls, email, fax, chat, text, web inquiries, and other electronic sources.
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New! 4 days agoHandle continuous work volume by interacting with patients and referrals via (inbound & outbound) phone calls, email, fax, chat, text, web inquiries, and other electronic sources.
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New! 4 days agoHandle a large volume of inbound customer contacts, supporting and promoting the overall financial health of our customers. Document all communications and procedures as per policy.
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New! 4 days agoProfessional Customer Support analyzes inquiries, provides responses, tracks progress, assists less experienced staff, and contributes to a shared knowledge database.
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New! 4 days agoYou will take inbound and outbound calls regarding prior insurance authorizations and health insurance customer services in this role.
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New! 4 days agoProcesses calls timely, accurately and with quality to ensure service levels are met or exceeded. Reviews and recommends modifications to procedures and workflow as necessary to ensure efficient and effectively processing of transactions.
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New! 4 days agoProvide customer service to Whirlpool's trade partners, consumers, and internal process partners via phone, chat, or email. Responsibilities include scheduling service appointments, processing part orders, and managing complaints. High school educatio..