Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people,... More
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people, businesses, and organizations for marketing, research surveys, appointment setting, collections, or business-to-business (B2B) communications. Companies hiring for call center jobs often offer remote, work-from-home, or hybrid work.
Common call center job titles include call center representative, sales representative, and customer service agent. Entry-level call center jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere call center jobs or remote “call center jobs near me,” FlexJobs can help your search.
Looking for remote, part-time, or freelance call center jobs? FlexJobs can help.
- Remote Call Center Jobs
- Part-Time Call Center Jobs
- Freelance Call Center Jobs
- Entry-Level Call Center Jobs
Which Types of Jobs Are Related to Call Center Jobs?
Common call center jobs include inbound call jobs, outbound call jobs, sales representative jobs, and telemarketing jobs.
More Information About Call Center Careers and Finding Remote Jobs:
10 Companies That Hire for Work-From-Home Call Center Jobs
Customer Service Career Path: Skills, Salary, and Jobs
Remote Call Center Jobs are also known as:
- online call center jobs
- virtual call center jobs
- work from home call center jobs
- telecommuting call center jobs
Need a well-designed resume template for your next call center job?
Optimize your customer service resume with these helpful tips.
Job Search Results
1 to 50 of 134 for Call Center; Inbound Call; Outbound Call; Forbes America's Best Employers for Diversity
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FeaturedNew! 4 days agoProvide advanced client support via phone, email, or chat for DIY online and software tax products. Troubleshoot software issues, identify security concerns, and deliver effective customer service to clients.
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FeaturedNew! 4 days agoProvide advanced client support via phone, email, or chat. Troubleshoot and resolve user incidents, identify potential security issues, and communicate effectively with clients. Work from home with a starting date of February 12th, 2024.
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FeaturedNew! YesterdayTaking inbound calls from customers and dealers regarding part orders or other items available for purchase. Occasionally making outbound calls to customers and dealers to research, investigate, and follow up with findings. Are fluent in Portuguese.
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FeaturedNew! YesterdayIntervene with care providers (doctors offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed. Provide education and status on previously submitted...
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FeaturedNew! YesterdayInitiates prior authorizations for outpatient medication injectables so members can receive medication in a timely manner. Take calls from providers regarding chemotherapy and specialty medication injectables as well as verifying HIPAA.
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FeaturedNew! YesterdayAnswer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, re billing insurance companies and general customer concerns. Process adjustments, refunds...
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FeaturedNew! 2 days agoCompile, analyze, and forecast complex data for operational and business review. Support short and long term strategic activities through analysis. Develop recommended business solutions and report on key operational metrics.
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FeaturedNew! 2 days agoComplete telephonic outreach to members, document medical history information, provide excellent customer service, and maintain confidentiality. Fluency in English and Spanish is required. Full-time position with occasional overtime.
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FeaturedNew! 2 days agoManage inbound and outbound telephone communication in a professional manner and according to productivity and quality standards. Adhere to organizational, departmental, compliance and regulatory policies and procedures.
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New! 2 days agoSchedule appointments, procedures, and diagnostic tests for patients. Answer patient questions and provide exceptional customer service via phone. Communicate effectively with patients to ensure their understanding of appointment details and directions.
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New! 2 days agoGenerate service sales opportunities through phone, email, and social leads. Promote the company's service value proposition to building owners, facilities managers, and IT managers. Identify and offer appropriate solutions, and generate quotes and pr..
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New! 2 days agoDeliver exceptional customer service through various channels, handle inquiries and resolve issues. Ensure seamless communication across departments to meet customer needs effectively. Assist with general office tasks and maintain efficient workflow.
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New! 2 days agoSchedule and optimize service work, meet customer commitments, use AI scheduling platform, resolve issues, monitor technician activity, develop action plans. Requires 2 years of customer service and coordinating/scheduling experience.
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New! 2 days agoAchieves Contact Center targets and goals by providing advice, guidance, and education on financial products and services. Educates customers on products, resolves issues, and refers to internal experts when needed.
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FeaturedNew! 2 days agoManage back office workforce operations, scheduling, and inventory management across multi-site, multi-client operation. Analyze statistics, achieve targets, and lead team to improve expertise and client ownership.
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New! 3 days agoProvide accurate and efficient customer support, resolving issues, educating customers. Requires in-depth knowledge of products, services, procedures, and ability to work with multiple software programs. French/English bilingual. Salary range $15.00 -..
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New! 3 days agoProvide insurance recommendations, quotes, and issue policies. Use consultative approach to determine customer needs and provide solutions. Join an inbound sales team that promotes teamwork and collaboration.
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New! 3 days agoHandle healthcare inquiries from members and providers via phone and email. Communicate about claims status, payment methodology, contract terms, and procedures. Must have 2+ years of healthcare call center experience and knowledge of medical...
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New! 3 days agoHandle inbound and outbound calls in a non-scripted call center environment, providing white-glove service to both English and Spanish speaking customers. Review documents, maintain customer records, and ensure customer satisfaction. Work non-standard..
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New! 3 days agoPartners with business and IT service providers for timely issue resolution. Designs and maintains relationships with end users. Identifies LEAN opportunities and drives continuous improvement. Supports service provider and internal team SLAs.
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FeaturedNew! 3 days agoOversight of new product implementations. Initiating process for state initiatives and directives. Updating and creation of Quick Reference Guides. Oversight and coordination of care with internal and external partners.
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New! 3 days agoProvide exceptional customer service, manage inbound and outbound calls, identify customer needs, build relationships, keep records of conversations in call center database. High volume call center experience required. Temp to perm position. Pay rate ..
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New! 3 days agoProvide excellent customer service by answering customer questions about disability and leave management claims. Utilize multiple computer applications to accurately document claim information. Receive 8 weeks of paid training and ongoing coaching and..
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New! 3 days agoInteract with customers via calls to enroll them in self-management programs. Use motivational interviewing to assist customers with chronic illness in managing their health and lead fuller lives. Maintain knowledge of motivational interviewing and se..
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FeaturedNew! 3 days agoDeliver exceptional customer service to 50-70 callers per day, handle escalated calls, resolve complex issues in a one and done manner, serve as a resource for team members, and meet performance goals.
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New! 3 days agoResolve customer complaints and concerns as the first line of contact. Actively listen and probe callers to process authorizations and customer service requests. Make problem resolution and triage decisions, transferring calls to clinicians...
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New! 3 days agoHandle inbound and outbound customer contacts by telephone, adhere to department guidelines with communication, maintain familiarity with multiple systems and applications, educate borrowers on loss mitigation options and encourage borrower applications.
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New! 3 days agoReceive inbound calls from providers, health plans, and patients. Issue referrals to specialists. Utilize engagement strategies to build rapport. Accurately document information into online clinical system. Perform clerical duties and support UM funct..
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New! 3 days agoResolve member and provider inquiries, mitigate complaints, document communications, maintain quality standards and policies, and perform other duties as assigned. High school diploma and bilingual in Spanish preferred. Competitive benefits package in..
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New! 4 days agoUnderstand and process authorizations and customer service requests. Research and communicate information to callers regarding member eligibility and provider status. Resolve customer complaints and triage decisions.
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New! 4 days agoPartners with business and IT service providers for timely issue resolution. Participates in designing solutions and maintains relationships with end users. Identifies LEAN opportunities and ensures systems documentation is up to date.
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New! 4 days agoHandle continuous work volume by interacting with patients and referrals via (inbound & outbound) phone calls, email, fax, chat, text, web inquiries, and other electronic sources.
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New! 4 days agoHandle a large volume of inbound customer contacts, supporting and promoting the overall financial health of our customers. Document all communications and procedures as per policy.
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New! 4 days agoYou will take inbound and outbound calls regarding prior insurance authorizations and health insurance customer services in this role.
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New! 4 days agoProvide customer service to Whirlpool's trade partners, consumers, and internal process partners via phone, chat, or email. Responsibilities include scheduling service appointments, processing part orders, and managing complaints. High school educatio..
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New! 4 days agoSupport the Pharmacy Department's operations, provide customer service for member/provider inquiries, manage prior authorizations, and have knowledge of managed care and pharmacy call center experience.
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New! 4 days agoProvide Tier 1 HR support to current and former teammates. Resolve inquiries via phone and email channels, manage cases within Salesforce, and contribute to improving HR services. Understand HR policies, processes, and procedures.
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FeaturedNew! 5 days agoHandling telephone and video calls on demand in a quiet home office. Help translate Spanish/English conversations for a wide range of industries including Healthcare, Government, Insurance, Financial, Travel & Hospitality and Emergency Services.
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8 days agoAssist customers with account inquiries via phone and correspondence. Troubleshoot and provide support for opening and maintaining consumer bank accounts. Requires good communication skills and high-volume call center experience.
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9 days agoNurture and grow a high volume of accounts, create customized pricing and quotes, develop an understanding of partners' goals, and track and communicate key business trends. Minimum 4 years of full-cycle sales experience required.
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Featured9 days agoProvide primary support for clinical trial systems, handle access management, manage escalations, and occasionally provide after-hours support. Post-secondary education and experience in IT operations or helpdesk required. Strong attention to detail a..
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9 days agoResolve client needs efficiently, manage high volume tasks, build sustainable relationships, provide excellent service, identify client needs and provide solutions, work across organization to resolve requests. Minimum 4 years of customer service...
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9 days agoProcess medical billing claims, collect payments, resolve account issues, handle patient refunds, appeals, and inquiries, maintain accurate documentation, stay updated on payer requirements, complete reports and service ticket requests.
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10 days agoGenerate leads and close sales through cold-calling. Work in a call-center role, engage with prospects through online chatting. Previous B2B cold-calling experience required. High school diploma or higher preferred.
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10 days agoAccurately predict work volume, handle time and staff shrinkage by work type, and provide staffing recommendations to enhance workforce management and center-wide performance. Analyze, recommend and implement staffing proposals based on business and....
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11 days agoProvide excellent customer service and coordinate service requests by receiving calls and emails, scheduling appointments, and resolving issues. Requires effective communication, problem-solving, and commitment to customer satisfaction.
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11 days agoTarget-driven sales professional building client relationships, introducing products/services, and exceeding expectations. Responsible for outbound sales calls, consultative solutions sales, and client care. Proficient in Windows applications and exce..
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11 days agoThis customer service role involves direct interaction with customers, analytical review of data, managing competing priorities, and participation in projects. Qualifications include organizational skills, multitasking ability, and solid customer serv..
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15 days agoResolve EXP application issues, document and respond to inquiries, refer unresolved issues, evaluate and diagnose problems, provide basic technical support, support end users, and maintain records of interactions.
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15 days agoAnswering and assisting investors with questions, transactions, and financial products. Developing relationships with clients and understanding their investments to provide appropriate solutions. Resolving account issues and documenting client feedbac..