Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people,... More
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people, businesses, and organizations for marketing, research surveys, appointment setting, collections, or business-to-business (B2B) communications. Companies hiring for call center jobs often offer remote, work-from-home, or hybrid work.
Common call center job titles include call center representative, sales representative, and customer service agent. Entry-level call center jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere call center jobs or remote “call center jobs near me,” FlexJobs can help your search.
Looking for remote, part-time, or freelance call center jobs? FlexJobs can help.
- Remote Call Center Jobs
- Part-Time Call Center Jobs
- Freelance Call Center Jobs
- Entry-Level Call Center Jobs
Which Types of Jobs Are Related to Call Center Jobs?
Common call center jobs include inbound call jobs, outbound call jobs, sales representative jobs, and telemarketing jobs.
More Information About Call Center Careers and Finding Remote Jobs:
10 Companies That Hire for Work-From-Home Call Center Jobs
Customer Service Career Path: Skills, Salary, and Jobs
Remote Call Center Jobs are also known as:
- online call center jobs
- virtual call center jobs
- work from home call center jobs
- telecommuting call center jobs
Need a well-designed resume template for your next call center job?
Optimize your customer service resume with these helpful tips.
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FeaturedNew! 2 days agoCompile, analyze, and forecast complex data for operational and business review. Support short and long term strategic activities through analysis. Develop recommended business solutions and report on key operational metrics.
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New! 2 days agoManage a team of collections/cash applications specialists, coordinate with third-party collectors, issue refunds, report metrics to leadership, develop targets, and ensure team members are trained to achieve company goals.
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New! 2 days agoLead a team of distributed Support Operations Managers (SOMs); including setting goals and expectations, tracking performance and providing regular feedback and coaching to help members reach their goals. Manage the relationships and performance...
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FeaturedNew! 2 days agoManage back office workforce operations, scheduling, and inventory management across multi-site, multi-client operation. Analyze statistics, achieve targets, and lead team to improve expertise and client ownership.
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FeaturedNew! 3 days agoOversight of new product implementations. Initiating process for state initiatives and directives. Updating and creation of Quick Reference Guides. Oversight and coordination of care with internal and external partners.
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1 week agoManage strategic, enterprise-level projects of all scopes and complexities. Provide value to the organization by leading project lifecycle phases and cultivating strong relationships with stakeholders.
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9 days agoProvides day-to-day operational guidance to a team of Pharmacy Outreach Specialists. Manages call center operations and ensures adherence to department policies. Generates performance scorecards and conducts performance reviews.
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9 days agoLead a team of call center agents to ensure exceptional customer service experience for seniors. Monitor team performance, assist with onboarding, address complaints, and collaborate with management to identify opportunities for improvement.
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10 days agoManage and oversee a team of Customer Support Leaders and Specialists in a high-volume remote call center setting. Analyze department performance and develop action plans to meet and exceed goals. Implement new policies and procedures to improve custo..
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11 days agoManage daily operations, ensure quality service, and professional development of associates. Set workflow priorities, coach, train, and support team members. Resolve complex issues and collaborate with other lines of business.
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11 days agoManage and develop a team of Safe Ride Support Specialists, ensuring proper training, high performance, and team morale. Handle escalated situations, provide excellent customer service, and collaborate cross-functionally to ensure quality experiences ..
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15 days agoManage White Glove operations, develop services for customers, evaluate staff performance, analyze call center data, collaborate with other departments, resolve complaints, set call center goals, onboard new specialists.
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18 days agoDevelop vision and strategy for Interactive Voice Response solution. Ensure regulatory and legal compliance. Hire, retain, and develop high performing leaders. Manage direct and matrix teams. Redesign processes to meet future requirements.
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19 days agoSupervise and lead a team of customer service representatives in a fast-paced call center environment. Monitor and manage daily operations to meet or exceed performance targets and service level agreements. Provide ongoing coaching, training, and...
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19 days agoAnswer to incoming calls from Visa or Mastercard credit cards clients as well as calls transferred from other departments. assist clients with any identified fraudulent activities or scams on their credit card , identify their needs, and proactively..
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19 days agoSupport customer service department by assisting team members and handling escalated calls. Effectively coach, mentor, motivate and communicate team members through change when necessary. Actively identify, report and assist with process improvement ....
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22 days agoLead sales team to drive growth, develop talent, manage finances, and collaborate with internal partners. Requires 5+ years of sales and leadership experience, strong communication and problem-solving skills, and fluency in English and Danish.
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24 days agoIn this role, you will be responsible for creating and updating a forecast for volume across three channels, meeting service objectives, and initiating proactive and appropriate action around opportunities in staffing, planning, and command functions...
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25 days agoLead the Ride Success team in resolving higher-level ride support issues, monitor team performance, assign tasks, drive employee engagement, enhance quality and customer sentiment, report on team metrics, collaborate on standard operating procedures, ..
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28 days agoResponding to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. Assess and improve the skill level of the teams, associates and manage/oversee individual performances using coaching as...
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28 days agoCoach and evaluate employee performance to adhere to operational best practices. Implement strategies to improve individual performance. Demonstrated ability to consistently work independently with limited direction on best practices and guidelines.
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28 days agoRecruit, onboard, coach and develop a team of customer support agents by nurturing an environment where they can excel through encouragement, empowerment and meet clear expectations. Manage team roster, queue workflow, backlog, escalating priorities...
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28 days agoWe are looking for a detail oriented, process minded all-star who is able to handle a large number of level one customer support inquires. This individual will virtually manage a small team of part time customer support professionals to ensure all...
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29 days agoThe Supervisors work directly with the Customer Service Representatives and serve as the day-to-day managers and mentors to ensure adherence to quality and timeliness SLAs. 4+ years of experience in a call center environment.
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30+ days agoIn collaboration with the Director, Membership Strategy, the Manager, Membership Outreach and Engagement will assist with development of strategies to retain existing members; work closely with the Call Center & execute new initiatives to engage members.
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30+ days agoProvide clinical and administrative supervision to crisis counselors, ensure compliance with clinical training, conduct contact call monitoring, and maintain efficient operations during a given shift. Valid NYS License and 1-3 years of supervisory exp..
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30+ days agoLeverage your network connections and relationships in New York City to identify and secure temporary, temp to hire, direct hire, and retained recruitment opportunities (job searches) for our internal recruitment teams to fill. Achieve a high level of...
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30+ days agoProvide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm, while guiding the customer from website to pre-buy experience. This includes vehicle knowledge and availability, local promotions for the brand...
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30+ days agoLead and motivate a team of workforce management professionals. Develop schedules based on customer demand and employee preferences. Monitor contact center activity and optimize staffing and scheduling through data analysis.
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30+ days agoResponsible for day-to-day operations regarding all functions that are performed by the Outbound Services Team. The individual possesses an ability to build relationships, provide and receive feedback and be an agent for growth and change within the...
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30+ days agoDirectly supervises and coordinates the activities of commercial and/or consumer debt collectors, to ensure collection of accounts. Motivates employees to strengthen the quality of the employees individually and collectively. Administers collections...
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30+ days agoAppraises, forecasts, and determines desired set of future conditions and strategies required to achieve goals and objectives of organization within area of expertise. Performs other duties as assigned. Assumes other duties and responsibilities that...