Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people,... More
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people, businesses, and organizations for marketing, research surveys, appointment setting, collections, or business-to-business (B2B) communications. Companies hiring for call center jobs often offer remote, work-from-home, or hybrid work.
Common call center job titles include call center representative, sales representative, and customer service agent. Entry-level call center jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere call center jobs or remote “call center jobs near me,” FlexJobs can help your search.
Looking for remote, part-time, or freelance call center jobs? FlexJobs can help.
- Remote Call Center Jobs
- Part-Time Call Center Jobs
- Freelance Call Center Jobs
- Entry-Level Call Center Jobs
Which Types of Jobs Are Related to Call Center Jobs?
Common call center jobs include inbound call jobs, outbound call jobs, sales representative jobs, and telemarketing jobs.
More Information About Call Center Careers and Finding Remote Jobs:
10 Companies That Hire for Work-From-Home Call Center Jobs
Customer Service Career Path: Skills, Salary, and Jobs
Remote Call Center Jobs are also known as:
- online call center jobs
- virtual call center jobs
- work from home call center jobs
- telecommuting call center jobs
Need a well-designed resume template for your next call center job?
Optimize your customer service resume with these helpful tips.
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New! YesterdayOffers guidance and serves as a subject matter consultant to inbound phone and email inquiries. Qualifies and manages incoming commercial and residential inquiries. Uses internal systems and tools to make recommendations.
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New! YesterdayHandle incoming/outgoing calls on a dialer, provide general customer service, and promote lifetime loyalty by providing marketing information to customers. Associates or Bachelors degree required. Casual environment with opportunities for growth and p..
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New! YesterdayInside Sales Representative responsible for selling Regulated Medical Waste and Compliance Service Solutions. Build strong customer relationships, prospect new business, and meet revenue goals. Demonstrate product knowledge and value proposition.
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New! YesterdayProvide excellent customer service and product information to patients and providers. Support field teams by delivering timely feedback and problem-solving common complaints. Create a positive patient experience and champion the employee experience.
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New! 2 days agoAssist customers with complex financial inquiries, provide detailed solutions ensuring first call resolution, support team success through daily meetings and cooperation, serve as go-to person for customers making changes to insurance or retirement plans.
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New! 2 days agoSchedule and optimize service work, meet customer commitments, use AI scheduling platform, resolve issues, monitor technician activity, develop action plans. Requires 2 years of customer service and coordinating/scheduling experience.
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New! 3 days agoProvide Tier 1 support to employees system-wide by responding to inquiries, reviewing data, and ensuring highest quality of service. Requires vocational training or college coursework, 3 years of HR or healthcare administration experience...
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New! 3 days agoHandle a high volume of inbound calls, maintain knowledge of products and services, actively listen to customer needs, handle complaints, achieve sales and service standards. Requires customer service and call center experience.
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New! 3 days agoProvide exceptional customer service to patients regarding their account status and resolve billing issues. Minimum healthcare billing or customer service experience required. AA degree preferred.
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New! 6 days agoReceives and makes calls to educate members on closing gaps in care, maintains accurate member records, acts as a liaison with providers and community resources, administers rewards and incentive programs. Assure understanding level of each member by...
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9 days agoProvides day-to-day operational guidance to a team of Pharmacy Outreach Specialists. Manages call center operations and ensures adherence to department policies. Generates performance scorecards and conducts performance reviews.
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11 days agoCoordinate scheduling, registration, insurance and payer eligibility management, and financial screening activities. Provide exceptional customer service to patients, families, and visitors. Resolve patient and operational issues and manage patient fi..
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Featured13 days agoProvide timely and accurate information to resolve client and member issues. Facilitate learning and development of specialists. Maintain professional relationships with site personnel. Assist with issue resolution and promote a positive team environment.
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15 days agoIdentify key decision makers in organizations, support new store openings, solicit new business from existing customers, achieve daily call goals, and coordinate between customers and sales coaching team.Send customer referrals to franchise & corporate ..
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15 days agoHandle a high volume of inbound calls, actively listen to customer needs, ensure effective communication, achieve sales and service standards. Associate's degree preferred, customer service and call center experience preferred. Excellent written...
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17 days agoDesigns and administers plans funded by all types of investments, with investment direction provided by trustee(s) and/or plan participants. Coordinates full communication between contract holders, producers, and with internal departments.
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19 days agoResolve user inquiries via phone, email, chat and screen sharing in an accurate and timely manner. Recognize, document, and alert management of trends in customer calls, chats or emails. Excel at maintaining confidentiality Follow outlined procedures ....
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22 days agoMake outbound and receive inbound calls to promote company services. Interview patients/members to determine eligibility for government programs. Utilize systems to gather and evaluate personal and financial data. Ensure data security and confidentiality.
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24 days agoHandle high volume of inbound customer and sales agent inquiries. Communicate and educate on product features, benefits and contract provision details. Maintain satisfactory level of key performance indicators according to departmental requirements.
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25 days agoHandle technical support for customers via phone and email, troubleshoot and provide real-time assistance. Maintain a high level of professionalism and establish positive rapport with clients. Balance problem-solving and escalate more in-depth issues ..
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25 days agoPerform tasks requiring quick resolution of issues, including providing account reconciliation and performing payment research. Answer high volume of incoming calls and respond to customer's emails. Maintain contact with internal and external customer..
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26 days agoProvide proactive, accurate, and timely support to students throughout their educational journey. Advocate for students, monitor their progress, and connect them with resources and support services. Use data and systems to track enrollment and graduat..
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28 days agoHandle high volume of inbound customer and sales agent inquiries, communicate and educate on product features, maintain satisfactory level of key performance indicators. Provide best in class service and establish high quality customer relationships.
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28 days agoHandle phone, e-mail, and chat support for moderate to complex system or content issues. Record client interactions in our customer relationship database. Participate in projects and process improvement initiatives. Provide general reports to management.
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28 days agoEstablish a client record for all applicants.Handle and track queries from providers and members related to program and service eligibility & resolves issues or refers to appropriate parties for resolution within established timelines.Answer telephones...
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29 days agoMonitors service calls to observe employee demeanor, technical accuracy, and conformity to company/contract policies. Conducts internal quality monitoring activities. Answers questions and recommends corrective action to address customer complaints wit...
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29 days agoThe Supervisors work directly with the Customer Service Representatives and serve as the day-to-day managers and mentors to ensure adherence to quality and timeliness SLAs. 4+ years of experience in a call center environment.
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29 days agoProvide transaction support, address complex issues, and improve processes. Resolve escalated issues, identify root causes, and provide specialized support. Collaborate with cross-functional teams and ensure efficiency in operations.
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30+ days agoEstablish a client record for all applicants.Handle and track queries from providers and members related to program & service eligibility and resolves issues or refers to appropriate parties for resolution within established timelines.Answer telephones...
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30+ days agoKnows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Performs daily activities as part of a customer service team that handles various self-pay and insurance billing...
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30+ days agoAnswer customers' questions and find solutions to meet their needs. Communicate with customers and drivers via phone, text, chat, and email. Maintain customer and driver satisfaction. Report technical issues to the engineering team. Report customer...
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Featured30+ days agoProvide personalized service based on member's holistic view, benefits, and health info. Handle customer inquiries via phone, internet, chat, or written correspondence. Assist customers in understanding product components.
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30+ days agoEducate clients on financial hardship program, empathize and deescalate upset clients, navigate CRM system, analyze financial situation, retain clients, achieve retention goals, provide excellent customer service.
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30+ days agoHelp graduates succeed in healthcare employment by coaching them on interviews and resumes, matching skills to job duties, and providing support throughout the hiring process. Reengage uncommunicative students and coordinate with the business...
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30+ days agoAn Enrollment Specialist is a member of the Patient Engagement Specialist (PES) team, telephonically educating and enrolling patients in a Medicare-sponsored care coordination program designed to help the patient better manage their chronic illnesses...
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30+ days agoCreate appointments with doctors, coordinate physician marketing activities, educate medical providers, meet with referring doctors, and develop strategies to increase engagement with contacts in the medical sector. Bachelor's degree and 3 years of ou..
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30+ days agoProvide first-level support to clients, troubleshoot and prioritize product-related issues, coordinate with internal departments, deliver new/custom products, maintain knowledge of supported products, possess strong customer service skills, work in a ..
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30+ days agoAdminister and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare...
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30+ days agoResponsible for day-to-day operations regarding all functions that are performed by the Outbound Services Team. The individual possesses an ability to build relationships, provide and receive feedback and be an agent for growth and change within the...
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30+ days agoInterfacing with internal and external resources to provide guidance and direction regarding benefit plan options, cost factors and finding applicable health providers. Answer incoming calls and emails and respond to benefit inquiries. Place outbound...
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30+ days agoProvide high-quality technical support for the Granicus software services, resolve escalated customer complaints, document troubleshooting and problem resolution steps, and interact with customers to understand and resolve issues.
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30+ days agoAccept authorization service requests and notifications, update authorization information, communicate with facilities/providers, handle inbound calls, assist with customer service, maintain confidentiality, handle miscellaneous duties as assigned.
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Featured30+ days agoReceiving inbound calls pre-service, service, and post-service. Outbound call follow-up. Working directly with data recovery engineers to report engineers' findings. Answering questions about the technical process of data recovery and associated pricing.