Call Center Jobs - Remote Work From Home & Flexible
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life
again.
Richard M.
from
San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an
interview!
DeChe E.
from
Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent
I heard about this service on GMA and never looked back....it didn't take long for me to receive callbacks and actually had more than one job to pick from. I'm so thankful that you exist and have recommended you to more than a few friends. Thank you so much..I feel like a commercial, but this is the best thing that could have happened to me. I can now stay home and care for my children while working in a comfortable
environment.
Shakira W.
from
Charlotte, NC United States — Hired at Concentrix as Customer Service Representative
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people,... More
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people, businesses, and organizations for marketing, research surveys, appointment setting, collections, or business-to-business (B2B) communications. Companies hiring for call center jobs often offer remote, work-from-home, or hybrid work.
Common call center job titles include call center representative, sales representative, and customer service agent. Entry-level call center jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere call center jobs or remote “call center jobs near me,” FlexJobs can help your search.
Looking for remote, part-time, or freelance call center jobs? FlexJobs can help.
- Remote Call Center Jobs
- Part-Time Call Center Jobs
- Freelance Call Center Jobs
- Entry-Level Call Center Jobs
Which Types of Jobs Are Related to Call Center Jobs?
Common call center jobs include inbound call jobs, outbound call jobs, sales representative jobs, and telemarketing jobs.
More Information About Call Center Careers and Finding Remote Jobs:
10 Companies That Hire for Work-From-Home Call Center Jobs
Customer Service Career Path: Skills, Salary, and Jobs
Remote Call Center Jobs are also known as:
- online call center jobs
- virtual call center jobs
- work from home call center jobs
- telecommuting call center jobs
Need a well-designed resume template for your next call center job?
Optimize your customer service resume with these helpful tips.
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FeaturedNew! 4 days agoProvide advanced client support via phone, email, or chat for DIY online and software tax products. Troubleshoot software issues, identify security concerns, and deliver effective customer service to clients.
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FeaturedNew! 4 days agoProvide advanced client support via phone, email, or chat. Troubleshoot and resolve user incidents, identify potential security issues, and communicate effectively with clients. Work from home with a starting date of February 12th, 2024.
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FeaturedNew! YesterdayIntervene with care providers (doctors offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed. Provide education and status on previously submitted...
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FeaturedNew! YesterdayInitiates prior authorizations for outpatient medication injectables so members can receive medication in a timely manner. Take calls from providers regarding chemotherapy and specialty medication injectables as well as verifying HIPAA.
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FeaturedNew! YesterdayAnswer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, re billing insurance companies and general customer concerns. Process adjustments, refunds...
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FeaturedNew! 2 days agoCompile, analyze, and forecast complex data for operational and business review. Support short and long term strategic activities through analysis. Develop recommended business solutions and report on key operational metrics.
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FeaturedNew! 2 days agoComplete telephonic outreach to members, document medical history information, provide excellent customer service, and maintain confidentiality. Fluency in English and Spanish is required. Full-time position with occasional overtime.
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FeaturedNew! 2 days agoManage inbound and outbound telephone communication in a professional manner and according to productivity and quality standards. Adhere to organizational, departmental, compliance and regulatory policies and procedures.
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New! 2 days agoGenerate service sales opportunities through phone, email, and social leads. Promote the company's service value proposition to building owners, facilities managers, and IT managers. Identify and offer appropriate solutions, and generate quotes and pr..
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New! 2 days agoSchedule and optimize service work, meet customer commitments, use AI scheduling platform, resolve issues, monitor technician activity, develop action plans. Requires 2 years of customer service and coordinating/scheduling experience.
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FeaturedNew! 2 days agoManage back office workforce operations, scheduling, and inventory management across multi-site, multi-client operation. Analyze statistics, achieve targets, and lead team to improve expertise and client ownership.
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New! 3 days agoProvide phone support to customers and store team members, including locating parts, placing orders, tracking shipments, and resolving concerns. De-escalate issues, provide technical support, meet targets, and complete training.
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New! 3 days agoProvide best-in-class service to customers and field team members by answering calls, chats, and emails. Support customers in B2B online ordering, loyalty programs, general questions, and technical programs. Maintain composure, update customer...
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New! 3 days agoProvide insurance recommendations, quotes, and issue policies. Use consultative approach to determine customer needs and provide solutions. Join an inbound sales team that promotes teamwork and collaboration.
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New! 3 days agoAssist the team in maximizing accuracy and productivity. Research and resolve complex or escalated issues. Monitor and provide feedback on calls and emails. Act as a resource for questions and issues.
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FeaturedNew! 3 days agoSupport comprehensive coordination of medical services, intake and screening. Utilize Aetna systems to enter member information and perform non-medical research. Maintain accurate documentation and promote communication for effective medical managemen..
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FeaturedNew! 3 days agoAnswers questions and resolves issues as a single-point-of-contact based on phone calls from plan sponsors, members and providers. Provides customized interaction based on customer preference and individualized needs, creating an emotional connection...
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FeaturedNew! 3 days agoAnswers questions and resolves issues as a single-point-of-contact based on phone calls, plan sponsors, PSS/ISO, members and providers. Provide customized interaction based on customer preference and individualized needs, creating an emotional...
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FeaturedNew! 3 days agoOversight of new product implementations. Initiating process for state initiatives and directives. Updating and creation of Quick Reference Guides. Oversight and coordination of care with internal and external partners.
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New! 3 days agoProvide exceptional customer service, manage inbound and outbound calls, identify customer needs, build relationships, keep records of conversations in call center database. High volume call center experience required. Temp to perm position. Pay rate ..
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New! 3 days agoProvide excellent customer service by answering customer questions about disability and leave management claims. Utilize multiple computer applications to accurately document claim information. Receive 8 weeks of paid training and ongoing coaching and..
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New! 3 days agoInteract with customers via calls to enroll them in self-management programs. Use motivational interviewing to assist customers with chronic illness in managing their health and lead fuller lives. Maintain knowledge of motivational interviewing and se..
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FeaturedNew! 3 days agoDeliver exceptional customer service to 50-70 callers per day, handle escalated calls, resolve complex issues in a one and done manner, serve as a resource for team members, and meet performance goals.
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New! 3 days agoRespond to basic client questions and escalate complex cases, solve client problems and update account history, adhere to SLAs and meet production targets, collaborate with team members and clients to resolve inquiries.
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New! 3 days agoAnswer customer inquiries via inbound and outbound calls and emails. Maintain accurate records of customer information, resolve most inquiries, and escalate calls appropriately. Provide excellent customer service and maintain confidentiality. High sch..
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New! 3 days agoResolve member and provider inquiries, mitigate complaints, document communications, maintain quality standards and policies, and perform other duties as assigned. High school diploma and bilingual in Spanish preferred. Competitive benefits package in..
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New! 4 days agoProfessional Customer Support analyzes inquiries, provides responses, tracks progress, assists less experienced staff, and contributes to a shared knowledge database.
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New! 4 days agoProcesses calls timely, accurately and with quality to ensure service levels are met or exceeded. Reviews and recommends modifications to procedures and workflow as necessary to ensure efficient and effectively processing of transactions.
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FeaturedNew! 4 days agoAnswer inbound calls from Aetna Medicaid members and providers, respond to inquiries regarding benefits, eligibility, and services. Must have high-speed internet connectivity and strong customer skills. Training provided.
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FeaturedNew! 4 days agoAnswering member and provider calls, providing assistance with inquiries, ensuring excellent customer experience. Must have high-speed internet and ability to work from home. Equipment and training provided.
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FeaturedNew! 4 days agoAnswer member and provider calls, respond to inquiries about benefits, eligibility, services, prior authorization, extra benefits, and programs. High-speed internet with secure ethernet cable required. Company provides equipment and training.
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FeaturedNew! 4 days agoPerform intake of calls from members or providers regarding services, screen requests for appropriate referral to medical services staff, approve services that do not require medical review, and maintain accurate documentation.
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FeaturedNew! 5 days agoAnswer questions and resolves issues as a single-point-of-contact based on phone calls from plan sponsors, members and providers. Provides customized interaction based on customer preference and individualized needs, creating an emotional connection...
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New! 6 days agoDelivers administrative and basic business services in Customer Service. Responds to inquiries, researches information, and resolves non-clinical problems within the nursing department. Assists with scheduling patient visits and coordinating nursing r..
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1 week agoUse pharmacy and scheduling programs to document and schedule home infusion visits. Communicate with field staff, nurse management, and patients. Investigate and resolve issues, multitask, and use critical thinking.Issues tend to be routine in nature.
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1 week agoUse non-clinical knowledge to assist clients, schedule visits, coordinate referrals. Respond to inquiries, resolve issues, ensure accurate data entry. Excellent communication skills and adaptability in a dynamic work environment required.
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9 days agoNurture and grow a high volume of accounts, create customized pricing and quotes, develop an understanding of partners' goals, and track and communicate key business trends. Minimum 4 years of full-cycle sales experience required.
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Featured9 days agoProvide primary support for clinical trial systems, handle access management, manage escalations, and occasionally provide after-hours support. Post-secondary education and experience in IT operations or helpdesk required. Strong attention to detail a..
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9 days agoProcess medical billing claims, collect payments, resolve account issues, handle patient refunds, appeals, and inquiries, maintain accurate documentation, stay updated on payer requirements, complete reports and service ticket requests.
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11 days agoProvide excellent customer service and coordinate service requests by receiving calls and emails, scheduling appointments, and resolving issues. Requires effective communication, problem-solving, and commitment to customer satisfaction.
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Featured11 days agoRespond to inbound security alarm events by identifying, tracking and dispatching appropriate authorities and following written instructions for specific events. Monitor video surveillance for breaches in building security and respond by taking...
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Featured11 days agoYou will be responsible for incoming customer contact across all channels including phone, email and online chat. In this position, you will use your proficiency with all online, mobile and social media platforms to drive digital adoption and serve as...
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Featured11 days agoCustomer Service Representative needed for a remote position. This position handles customer service inquiries and problems via telephone, internet or written correspondence. Customer inquiries are of basic and routine nature.
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Featured11 days agoThis position handles customer service inquiries and problems via telephone, internet or written correspondence. Customer inquiries are of basic and routine nature. Answers questions and resolves issues based on phone calls/letters from members...
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11 days agoManage daily operations, ensure quality service, and professional development of associates. Set workflow priorities, coach, train, and support team members. Resolve complex issues and collaborate with other lines of business.
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11 days agoHandle customer service inquiries in French and English, work with CRM solutions and MS Excel, and multitask to provide the best resolution. Must have a high school diploma or equivalent and 1 year of customer service experience.
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11 days agoTarget-driven sales professional building client relationships, introducing products/services, and exceeding expectations. Responsible for outbound sales calls, consultative solutions sales, and client care. Proficient in Windows applications and exce..
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11 days agoThis customer service role involves direct interaction with customers, analytical review of data, managing competing priorities, and participation in projects. Qualifications include organizational skills, multitasking ability, and solid customer serv..
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Featured13 days agoHandle customer inquiries via telephone, internet, or written correspondence. Work as a team to meet performance metrics and provide a differentiated service experience. Requires 2-3 years of call center and medical terminology/insurance experience.
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Featured13 days agoFacilitate classroom learning and evaluate existing programs for improvement. Provide information and support to resolve client and member issues. Promote a positive team environment and maintain professional relationships.
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