Customer Service Jobs - Remote Work From Home & Flexible

Customer Service Jobs - Remote Work From Home & Flexible

I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually excel.
Emily O.  from  Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life again.
Richard M.  from  San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an interview!
DeChe E.  from  Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent

Welcome to remote, part-time, freelance, and flexible customer service jobs! Customer service professionals serve as the direct point of contact for customers, providing them with an adequate level of service, and help with their questions or concerns. Customer service professionals provide information and support... More

Welcome to remote, part-time, freelance, and flexible customer service jobs! Customer service professionals serve as the direct point of contact for customers, providing them with an adequate level of service, and help with their questions or concerns. Customer service professionals provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

Common customer service job titles include customer service specialist, call center representative, and online chat agent. Entry-level customer service jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere customer service jobs or remote “customer service jobs near me,” FlexJobs can help your search.

Looking for remote, part-time, or freelance customer service jobs? FlexJobs can help.

Which Types of Jobs Are Related to Customer Service Jobs?

Common customer service jobs include customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.

More Information About Customer Service Careers and Finding Remote Jobs:

How to Get an At-Home Customer Service Job

12 Companies That Hire for Remote Customer Service Jobs

Remote Customer Service Jobs are also known as:

  • online customer service jobs
  • virtual customer service jobs
  • work from home customer service jobs
  • telecommuting customer service jobs

Need a well-designed resume template for your next customer service job?

Create your perfect customer service resume today.

We recommend you enter a location since many remote jobs have city, state or country requirements.
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    Trade Client Relations Senior Director Senior Customer Service Manager - Global Service Partners Delivery Director, Product Innovation Director, Customer Success Head of Customer Experience Trade Client Relations Senior Director Senior Director, Customer Success Head of Customer Success Director, Product Innovation Director of Customer Support Director of Customer Success Associate or Assitant Vice President, Change Specialist Associate Director, Government Pricing Assistant Director of Reinsurance Financial Reporting Customer Onboarding Manager
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    1 to 50 of 91 for Senior Level Manager (Director, Dept Head, VP, General Manager, C-level)

    • Director, Strategic Aftermarket Digital Customer Experience
      New! Yesterday
      Hybrid Remote Job Full-Time Employee
      Marshalltown, IA 
      Develop digital program tools for service and aftermarket capabilities. Improve service operational efficiency and enable after market growth with service focused business systems and data analytics. Lead the digital service team and represent the com..
      Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is ranked by Forbes as one of the World's Most Innovative Companies. Employer is one of the 50 Happiest Companies in America, as ranked by CareerBliss. Company is one of the S&P 500, a leading index of public large-cap American stocks Company is one of the top 100 on the New York Stock Exchange This employer is one of the well-respected Barron's 400 stock index
    • Market President
      New! Yesterday
      100% Remote Job Full-Time Employee
      NC 
      Accountable for the market's performance, develop marketing strategies, manage and develop a team, deepen customer relationships, align strategy with company values, and inspire colleagues to deliver on the company's purpose.
      Employer is a Fortune 500 Company Employer named by Forbes and Statista as one of America's Best Employers for Diversity. Named a Best Workplace for Diversity by Great Places to Work, based on employee surveys about inclusion, diversity, and representation. A Training Magazine Top 125 for successful learning and development programs. This employer was a winner of the Best Employers for Healthy Lifestyles Awards by the National Business Group for Health.
    • Director of Customer Experience
      New! 2 days ago
      100% Remote Job Full-Time Employee
      US National 
      Lead and develop the customer success team, define and optimize customer lifecycle, recruit and train new talent, enhance team effectiveness, drive key metrics, build and nurture a community of engaged creators.
      Employer is an Inc. 500 Company
    • Assistant Director of Reinsurance Financial Reporting
      New! 3 days ago
      Hybrid Remote Job Full-Time Employee
      Denver, CO 
      Conduct reinsurance and financing transaction accounting research, develop accounting conclusions, and oversee accounting processes. Review legal documentation, ensure compliance with accounting standards, and communicate relevant information to impac..
      Employer is a Fortune 100 Best Company to Work For Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements This is a Best Places to Work in IT company, according to ComputerWorld. The Human Rights Campaign named this employer as one of the Best Places to Work. Employers that offer the best career opportunities for Latinas in the U.S.+ 1 moreCompany is one of the S&P 500, a leading index of public large-cap American stocks
    • Director, Product Innovation
      New! 3 days ago
      100% Remote Job Full-Time Employee
      US National 
      Lead product innovation, build vendor relationships, develop efficient and price-sensitive offerings. Translate market and customer needs into product specifications, provide product leadership, negotiate and prioritize deliverables, and present to...
      The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This employer was rated a Top Workplace in MN.
    • Director, Product Innovation
      New! 3 days ago
      100% Remote Job Full-Time Employee
      US National 
      Facilitates external vendor relationships and partners to design and build products and strategic initiatives with a focus on third party point solutions. Identifies and executes initiatives to transform the company`s products into more efficient and...
      The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This employer was rated a Top Workplace in MN.
    • Director, Product Innovation
      New! 3 days ago
      100% Remote Job Full-Time Employee
      US National 
      Facilitate external vendor relationships, transform products into efficient offerings, provide product leadership, prioritize deliverables, negotiate strategies, deliver professional presentations, manage people, and perform other product development ..
      The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This employer was rated a Top Workplace in MN.
    • Director, Product Innovation
      New! 3 days ago
      100% Remote Job Full-Time Employee
      US National 
      Facilitate external vendor relationships and partnerships for product design and development. Transform company products into more efficient and price-sensitive offerings. Provide product leadership and oversee end-to-end product development.
      The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This employer was rated a Top Workplace in MN.
    • Trade Client Relations Senior Director
      New! 4 days ago
      100% Remote Job Full-Time Employee
      Frankfort, KY 
      Translate complex client savings goals into rebate and cost saving opportunities. Provide analysis and consultation on formulary and drug management strategies. Develop drug strategy recommendations and deliver financial opportunities to clients.Support..
      The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This employer was rated a Top Workplace in MN.
    • Trade Client Relations Senior Director
      New! 4 days ago
      100% Remote Job Full-Time Employee
      US National 
      Proactively bring innovative pharmacy and medical rebate strategies and cost-saving solutions to clients. Translate complex client savings goals into rebate and cost-saving opportunities. Provide analysis and consultation on formulary and medical drug..
      The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This employer was rated a Top Workplace in MN.
    • Trade Client Relations Senior Director
      New! 4 days ago
      100% Remote Job Full-Time Employee
      US National 
      Proactively bring innovative pharmacy and medical rebate strategies to clients, analyze formulary and medical drug management strategies, develop book of business and client-specific models for Specialty therapeutic classes.
      The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This employer was rated a Top Workplace in MN.
    • Trade Client Relations Senior Director
      New! 4 days ago
      100% Remote Job Full-Time Employee
      Springfield, IL 
      Translate complex client savings goals into rebate and cost-saving opportunities, support rebate-related product development, and provide analysis and consultation on formulary and medical drug management strategies.Provides contract analysis & performs..
      The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This employer was rated a Top Workplace in MN.
    • Trade Client Relations Senior Director
      New! 4 days ago
      100% Remote Job Full-Time Employee
      US National 
      Translate complex client savings goals into rebate and cost saving opportunities, provide analysis and consultation on formulary and medical drug management strategies, develop book of business and client-specific models for Specialty therapeutic classes.
      The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This employer was rated a Top Workplace in MN.
    • Trade Client Relations Senior Director
      New! 4 days ago
      100% Remote Job Full-Time Employee
      US National 
      Provides clients with analysis and consultation on formulary and medical drug management strategies. Provides contract analysis and performs modeling of class-specific and pharmacy and medical rebate strategies that create financial savings...
      The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This employer was rated a Top Workplace in MN.
    • Director, Product Innovation
      New! 5 days ago
      100% Remote Job Full-Time Employee
      Hartford, CT 
      Facilitate external vendor relationships to design and build products and strategic initiatives. Transform products into more efficient and price-sensitive offerings. Provide product leadership and develop end-to-end product development processes.May...
      The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This employer was rated a Top Workplace in MN.
    • Trade Client Relations Senior Director
      New! 5 days ago
      100% Remote Job Full-Time Employee
      Hartford, CT 
      Translate complex client savings goals into rebate and cost-saving opportunities, analyze formulary and medical drug management strategies, develop drug strategy recommendations, and provide financial analysis and consultation to clients.
      The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This employer was rated a Top Workplace in MN.
    • Client Advocate
      New! 5 days ago
      Hybrid Remote Job Full-Time Employee
      CO 
      Maintain client relationships, develop and close on expanded business services, drive RFP response process, engage with sales and broking, and lead and mentor account team members. 10+ years of commercial Property & Casualty experience required.
      Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer was a winner of the Best Employers for Healthy Lifestyles Awards by the National Business Group for Health. The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks
    • Director, Product Innovation
      New! 5 days ago
      100% Remote Job Full-Time Employee
      Denver, CO 
      Facilitate external vendor relationships to design and build products and strategic initiatives. Transform company's products into more efficient and price sensitive offerings. Provide product leadership and oversee end-to-end product development.
      The Human Rights Campaign named this employer as one of the Best Places to Work. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace. This employer was rated a Top Workplace in MN.
    • Director, Customer Lifecycle Management
      New! 5 days ago
      Hybrid Remote Job Full-Time Employee
      Scottsdale, AZ 
      Develop and execute comprehensive customer engagement strategies using various digital tools. Oversee customer onboarding, retention, and expansion programs. Collect and analyze customer feedback to inform product development and report on KPIs.
      This company won a Glassdoor Employees' Choice Award for being a Best Place to Work
    • Senior Claims Reinsurance Analyst
      1 week ago
      Option for Remote Job Full-Time Employee
      New York City, NY 
      Adjudicate reinsurance claims, investigate and evaluate coverage, manage defense counsel, coordinate with co-carriers, engage outside counsel when required. Analytical and communication skills needed for timely decision-making.
    • Associate Director, Government Pricing
      1 week ago
      100% Remote Job Full-Time Employee
      US National 
      Responsible for generating pricing reporting data, managing client relationships, and preparing monthly client deliverables. Effectively communicate with internal and external stakeholders and stay updated on trends and regulations for compliance.
    • Senior Data Team Lead
      8 days ago
      100% Remote Job Full-Time Employee
      Canada 
      Manage end-to-end delivery of data management services for single/multi-service projects with minimal guidance, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to...
    • Senior Customer Service Manager - Global Service Partners Delivery
      8 days ago
      Hybrid Remote Job Full-Time Employee
      Saint Louis, MO, Bloomfield, CT, Houston, TX, Pittsburgh, PA, Scottsdale, AZ 
      Lead and support outsourced Service Operations, partner with leadership, manage vendor relationships, anticipate and plan for business initiatives, manage contact center operations, and ensure delivery of customer and provider experience. BA/BS and 5+...
      Employer is a Fortune 500 Company 100 Top Companies To Watch for Remote Jobs This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This employer is ranked by Forbes as one of the World's Most Innovative Companies. The Human Rights Campaign named this employer as one of the Best Places to Work. This employer was rated a Top Workplace in MN.+ 2 moreCompany is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
    • Senior Customer Service Manager - Global Service Partners Delivery
      8 days ago
      Hybrid Remote Job Full-Time Employee
      Saint Louis, MO, Bloomfield, CT, Houston, TX, Pittsburgh, PA, Scottsdale, AZ 
      Lead and support outsourced Service Operations, ensuring top performance in quality, operational efficiency, and adherence to policy. Manage vendor relationships, resolve process issues, and communicate effectively with internal and external stakeholders.
      Employer is a Fortune 500 Company 100 Top Companies To Watch for Remote Jobs This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This employer is ranked by Forbes as one of the World's Most Innovative Companies. The Human Rights Campaign named this employer as one of the Best Places to Work. This employer was rated a Top Workplace in MN.+ 2 moreCompany is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
    • Senior Customer Service Manager - Global Service Partners Delivery
      8 days ago
      Hybrid Remote Job Full-Time Employee
      Saint Louis, MO, Bloomfield, CT, Houston, TX, Pittsburgh, PA, Scottsdale, AZ 
      Lead and support outsourced integrated Service Operations, ensure top performance against quality and operational efficiency, manage vendor relationships and budget, drive customer and provider experience, communicate company vision and culture.
      Employer is a Fortune 500 Company 100 Top Companies To Watch for Remote Jobs This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This employer is ranked by Forbes as one of the World's Most Innovative Companies. The Human Rights Campaign named this employer as one of the Best Places to Work. This employer was rated a Top Workplace in MN.+ 2 moreCompany is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
    • Senior Customer Service Manager - Global Service Partners Delivery
      8 days ago
      Hybrid Remote Job Full-Time Employee
      Saint Louis, MO, Bloomfield, CT, Houston, TX, Pittsburgh, PA, Scottsdale, AZ 
      Lead and support outsourced Service Operations, manage vendor relationships, plan for key business initiatives, and ensure delivery of customer and provider experience. 5+ years of Contact Center Operations Management and/or Vendor Management required.
      Employer is a Fortune 500 Company 100 Top Companies To Watch for Remote Jobs This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This employer is ranked by Forbes as one of the World's Most Innovative Companies. The Human Rights Campaign named this employer as one of the Best Places to Work. This employer was rated a Top Workplace in MN.+ 2 moreCompany is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
    • Senior Customer Service Manager - Global Service Partners Delivery
      8 days ago
      Hybrid Remote Job Full-Time Employee
      Saint Louis, MO, Bloomfield, CT, Houston, TX, Pittsburgh, PA, Scottsdale, AZ 
      Lead and support outsourced Service Operations for specified/multiple lines of business. Develop partnerships with vendors and internal teams, manage SLAs, and ensure seamless customer experience. 5+ years of Contact Center/Vendor Management experience...
      Employer is a Fortune 500 Company 100 Top Companies To Watch for Remote Jobs This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This employer is ranked by Forbes as one of the World's Most Innovative Companies. The Human Rights Campaign named this employer as one of the Best Places to Work. This employer was rated a Top Workplace in MN.+ 2 moreCompany is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
    • Senior Customer Success Manager
      10 days ago
      Hybrid Remote Job Full-Time Employee
      New York City, NY 
      Clearly define business outcomes, build a success plan, increase product usage, deliver proactive customer contact strategy, educate customers on product updates, monitor customer health, and drive customer advocacy and escalations. Proven experience...
    • Senior Manager, Furniture Fixtures and Equipment Category Management
      10 days ago
      Option for Remote Job Full-Time Employee
      McLean, VA 
      Manage supply chain and program execution for Furniture, Fixtures, and Equipment (FF&E) programs. Nurture supplier relationships, liaise with internal and external parties, and collaborate with cross-functional teams to advance company goals.
      Employer is a Fortune 100 Best Company to Work For Employer is a Fortune 500 Company 100 Top Companies To Watch for Remote Jobs This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) This company won a Glassdoor Employees' Choice Award for being a Best Place to Work+ 17 moreEmployer is one of the 50 Happiest Companies in America, as ranked by CareerBliss. Employer is one of the Best Companies for Diversity, determined by Black Enterprise Magazine. Named a Best Workplace for Diversity by Great Places to Work, based on employee surveys about inclusion, diversity, and representation. This company was voted by Forbes to be one of the World's Most Reputable Companies This organization was voted a 100 Best Corporate Citizen Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women. Company is multinational in its operations and selected as a Great Place to Work. Outstanding law department leading the charge in change and helping diverse attorneys break through the concrete ceiling. The Human Rights Campaign named this employer as one of the Best Places to Work. These employers are recognized as having top programs to support adoptive families. Employers that offer the best career opportunities for Latinas in the U.S. This employer was rated a Top Workplace in MN. This company was rated as one of the Best Companies to Work for in Texas. This company is listed as a Top 50 Employer for Equal Opportunity by Equal Opportunity Magazines. This company was named one of America's Top 100 Ideal Employers by Universum Global. Company is one of the S&P 500, a leading index of public large-cap American stocks
    • Head of Customer Success
      11 days ago
      100% Remote Job Full-Time Employee
      Los Angeles, CA, London, United Kingdom UK
      Lead the Customer Success team, develop and implement strategies for customer satisfaction, establish key relationships with decision makers, mentor team members, collaborate with cross-functional teams, achieve expansion targets, and drive department..
    • Director, Total Rewards
      11 days ago
      Hybrid Remote Job Full-Time Employee
      Danvers, MA 
      Responsible for managing critical initiatives such as the annual compensation cycle including annual/quarterly equity grants.Develop and implement communication strategies to drive associate awareness and understanding of total rewards.Provide interpret..
      Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is ranked by Forbes as one of the World's Most Innovative Companies. This employer is a Forbes Most Sustainable Company based on performance around capital, employees, and resources. This employer is ranked by Fortune as one of the World's Most Admired Companies. The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks Company is one of the top 100 on the New York Stock Exchange This employer is one of the well-respected Barron's 400 stock index
    • Global Director, Technical Customer Support
      11 days ago
      Hybrid Remote Job Full-Time Employee
      Bangalore, India India
      Lead global Technical Customer Support team, meet KPIs, develop support strategies, organize feedback, build client relationships, expand team. Minimum 16-18 years support experience with 2 years as Director.
    • Director, Fulfillment Technology
      16 days ago
      Option for Remote Job Full-Time Employee
      King of Prussia, PA 
      Provide tech architecture guidance, support, and coordination to internal stakeholders and IT teams. Optimize, scale, and automate systems for fulfillment. Evaluate impact of enterprise architecture on IT investments, ops, and stakeholder satisfaction.
    • Director, Learner Services
      18 days ago
      Hybrid Remote Job Full-Time Employee
      Boston, NJ 
      Develop and lead a team that strategizes, builds, and executes a range of learner services functions for all programs. Manage a team budget, identify and evaluate existing processes and data management tools, and collaborate with technology teams...
      Employer named by Forbes and Statista as one of America's Best Employers for Diversity. These employers are recognized as having top programs to support adoptive families.
    • Customer Onboarding Manager
      18 days ago
      100% Remote Job Full-Time Employee
      Lisle, IL 
      Provide technical expertise to customers, assist sales staff, develop technical solutions, document competitors' activities, review customer specifications, manage customer inquiries, and travel up to 75%. Bachelor's degree and 8 years of experience r..
      Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world
    • Director, Customer Success
      19 days ago
      100% Remote Job Full-Time Employee
      Brazil 
      Managing highly strategic enterprise accounts, including:consumer digital wallets, retail on/off ramps, banks, investment platforms, remittance platforms, crypto custody/payments, NGOs and other top strategic accounts.
    • Head of Customer Experience
      19 days ago
      100% Remote Job Full-Time Employee
      US National 
      Partnering with the cultural and tourism organizations to attract and engage large audiences, working within Customer Success, Product Marketing and Business Development / Growth related roles, and leading teams of specialists.
    • Director, Customer Support
      19 days ago
      100% Remote Job Full-Time Employee
      US National 
      Work cross-functionally to ensure the customer service experience is considered at every step, whether in product development, customer onboarding, or retention. Define and implement the Customer Support organization's technology roadmap to include AI....
      Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements Employer is one of Fast Company's Most Innovative Companies. This employer is ranked by Forbes as one of the World's Most Innovative Companies. Employer is one of the 50 Happiest Companies in America, as ranked by CareerBliss. This employer is ranked by Fortune as one of the World's Most Admired Companies. Employer is one of the Best Companies for Diversity, determined by Black Enterprise Magazine.+ 13 moreThis company was voted by Forbes to be one of the World's Most Reputable Companies Employer scored very good or excellent on the Harris Reputation Quotient Survey. A Training Magazine Top 125 for successful learning and development programs. This organization was voted a 100 Best Corporate Citizen These companies have built brand reputations that are trusted by consumers. Outstanding law department leading the charge in change and helping diverse attorneys break through the concrete ceiling. The Human Rights Campaign named this employer as one of the Best Places to Work. Employers that offer the best career opportunities for Latinas in the U.S. This company is listed as a Top 50 Employer for Equal Opportunity by Equal Opportunity Magazines. This company was named one of America's Top 100 Ideal Employers by Universum Global. Company is one of the S&P 500, a leading index of public large-cap American stocks Company is one of the top 100 on the New York Stock Exchange This employer is one of the well-respected Barron's 400 stock index
    • Senior Technical Solutions Architect Custody
      22 days ago
      100% Remote Job Full-Time Employee
      Bangalore, India India
      Ensure client satisfaction by customizing the company's world-class solution to meet customer needs. Support product unit in responding to client RFIs. Implement efficient client onboarding and training processes. Recommend clients on integration and ..
    • Vice President, Global Customer Support
      23 days ago
      100% Remote Job Full-Time Employee
      US National 
      Lead Technical Support teams and develop a long-term strategy to scale Support for customers. Manage a team of 250+ high impact individuals across global locations. Drive continuous improvement and champion positive change to improve service levels an..
      These employers are recognized as having top programs to support adoptive families.
    • Customer Success Director
      23 days ago
      Hybrid Remote Job Full-Time Employee
      Clearwater, FL 
      Develop and manage high-performing Customer Success teams, track and improve customer experiences, drive customer value and outcomes, collaborate with cross-functional teams, and provide recommendations for team growth and improvement.
    • Head of Customer Experience, Europe
      24 days ago
      Hybrid Remote Job Full-Time Employee
      Darmstadt, Germany 
      Responsible for overseeing customer journey, developing service model, measuring client health metrics, coordinating client communications, and advocating for a customer-centric culture. Develop and own a new service model that sets out clear...
      Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is a Forbes Most Sustainable Company based on performance around capital, employees, and resources. The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks
    • Head of Customer Experience
      24 days ago
      Hybrid Remote Job Full-Time Employee
      Solna, Sweden 
      Head of Customer Experience responsible for journey, service model, client health metrics, communication coordination, senior escalation contact, customer-centric culture advocacy, identifying improvement opportunities, and managing a small team.
      Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is a Forbes Most Sustainable Company based on performance around capital, employees, and resources. The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks
    • Head of Customer Experience
      24 days ago
      Hybrid Remote Job Full-Time Employee
      London, United Kingdom UK
      Lead the customer experience strategy for a European business, ensuring a consistent customer journey across 20 markets. Develop and maintain a service model, measure client health metrics, and identify areas for improvement. Act as an advocate of the...
      Employer is a Fortune 500 Company This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is a Forbes Most Sustainable Company based on performance around capital, employees, and resources. The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks
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      Hybrid Remote Job Full-Time Employee
      Birmingham, AL 
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    • Senior Product Support Manager
      25 days ago
      100% Remote Job Full-Time Employee
      US National (Not hiring in DE, HI, NV, NM, OH, OR, WV) 
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    • Senior Auditor
      25 days ago
      Hybrid Remote Job Full-Time Employee
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      Provide independent review through financial, operational, compliance, and program audits. Recommend improvements to internal controls and operations. Prepare audit reports and assist in annual internal control certification.
    • Director of Customer Support
      25 days ago
      100% Remote Job Full-Time Employee
      US National 
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      26 days ago
      100% Remote Job Full-Time Employee
      US National 
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      26 days ago
      100% Remote Job Full-Time Employee
      US National 
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