Customer Service Jobs - Remote Work From Home & Flexible

Customer Service Jobs - Remote Work From Home & Flexible

I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually excel.
Emily O.  from  Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life again.
Richard M.  from  San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an interview!
DeChe E.  from  Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent

Welcome to remote, part-time, freelance, and flexible customer service jobs! Customer service professionals serve as the direct point of contact for customers, providing them with an adequate level of service, and help with their questions or concerns. Customer service professionals provide information and support... More

Welcome to remote, part-time, freelance, and flexible customer service jobs! Customer service professionals serve as the direct point of contact for customers, providing them with an adequate level of service, and help with their questions or concerns. Customer service professionals provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

Common customer service job titles include customer service specialist, call center representative, and online chat agent. Entry-level customer service jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere customer service jobs or remote “customer service jobs near me,” FlexJobs can help your search.

Looking for remote, part-time, or freelance customer service jobs? FlexJobs can help.

Which Types of Jobs Are Related to Customer Service Jobs?

Common customer service jobs include customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.

More Information About Customer Service Careers and Finding Remote Jobs:

How to Get an At-Home Customer Service Job

12 Companies That Hire for Remote Customer Service Jobs

Remote Customer Service Jobs are also known as:

  • online customer service jobs
  • virtual customer service jobs
  • work from home customer service jobs
  • telecommuting customer service jobs

Need a well-designed resume template for your next customer service job?

Create your perfect customer service resume today.

We recommend you enter a location since many remote jobs have city, state or country requirements.
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1 to 48 of 48 for Option for Remote Work

  • Option for Remote Job Full-Time Employee
    Kuala Lumpur, Malaysia 
    Responsible for executing the end-to-end deal operational process for specific deal motions, processing customer requests, and collaborating with various teams to support the sales process. Complying with operational procedures and providing quarter...
    100 Top Companies To Watch for Remote Jobs This company won a Glassdoor Employees' Choice Award for being a Best Place to Work This company was rated as one of the Best Companies to Work for in Texas.
  • Option for Remote Job Full-Time Temporary
    Winooski, VT 
    Offers guidance and serves as a subject matter consultant to inbound phone and email inquiries. Qualifies and manages incoming commercial and residential inquiries. Uses internal systems and tools to make recommendations.
    Employer is a Fortune 500 Company
  • Option for Remote Job Freelance
    Hurricane, WV 
    Handle inbound customer service calls, assisting customers with inquiries about their electric service, bills, and power outages. Provide excellent customer service and undergo comprehensive training to become an expert in customer support.
  • New! 5 days ago
    Option for Remote Job Full-Time Employee
    Denver, CO 
    Provide management consultations, training, critical incident response, and mental health support to employees. Consult HR and supervisors on workplace and organizational issues. Monitor data and recommend proactive interventions on a leader level.
  • Option for Remote Job Full-Time Employee
    Winnipeg, MB, Canada, Saskatoon, SK, Red Deer, AB, Edmonton, AB, Regina, SK 
    Responsibilities include reception and organization of policy documentation, reviewing and processing activities, providing accurate information to clients, and maintaining knowledge of insurance and office administration practices.
  • Option for Remote Job Full-Time Employee
    New York City, NY 
    Adjudicate reinsurance claims, investigate and evaluate coverage, manage defense counsel, coordinate with co-carriers, engage outside counsel when required. Analytical and communication skills needed for timely decision-making.
  • Option for Remote Job Full-Time Employee
    East Lansing, MI 
    Develop and implement hiring processes for faculty, staff, and student recruitment. Perform customer service functions, background checks, and assist with performance reviews. Act as a subject expert on HR policies and assist in recruitment.
    HIgher education organization that demonstrates an outstanding commitment to diversity and inclusion.HIgher education organization that demonstrates an outstanding commitment to diversity and inclusion.
  • Option for Remote Job Full-Time Employee
    Tempe, AZ 
    Assist clients with brokerage accounts, discuss retirement accounts, create business efficiency, document client interactions, obtain necessary licenses, foster partnerships, manage priorities, resolve inquiries, display professionalism, and adapt to ..
  • Option for Remote Job Full-Time Employee
    Washington, DC 
    Lead and manage a team of Customer Success Managers to boost customer loyalty, adoption, and retention through scalable engagement tactics. Develop strategies to optimize the customer experience and provide actionable feedback for product improvement.
  • Option for Remote Job Full-Time Employee
    McLean, VA 
    Manage supply chain and program execution for Furniture, Fixtures, and Equipment (FF&E) programs. Nurture supplier relationships, liaise with internal and external parties, and collaborate with cross-functional teams to advance company goals.
  • 11 days ago
    Option for Remote Job Full-Time Employee
    TN 
    Install and inspect equipment, coordinate with project manager, ensure customer satisfaction, maintain inventory, and document service electronically. High school diploma or GED required with 1-2 years of experience or 3-4 years without advanced...
    Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Company is one of the S&P 500, a leading index of public large-cap American stocks
  • Option for Remote Job Part-Time Employee
    Erie, PA 
    Support multiple staff members and assist with day-to-day operations of the chapel. Handle room reservations, work orders, and campus food pantry and projects. Work in a team-oriented environment with excellent customer service and communication skills.
    Employer named by Forbes and Statista as one of America's Best Employers for Diversity. HIgher education organization that demonstrates an outstanding commitment to diversity and inclusion.HIgher education organization that demonstrates an outstanding commitment to diversity and inclusion.
  • Option for Remote Job Full-Time Employee
    King of Prussia, PA 
    Provide tech architecture guidance, support, and coordination to internal stakeholders and IT teams. Optimize, scale, and automate systems for fulfillment. Evaluate impact of enterprise architecture on IT investments, ops, and stakeholder satisfaction.
  • Option for Remote Job Full-Time Freelance
    Phoenix, AZ 
    Responding to inquiries via phone, email, or webchat and addressing questions about policies, coverage, claims, and billing. Guiding customers through the claims process, collecting necessary information, and assisting with filing claims.
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • Option for Remote Job Full-Time Employee
    MI 
    Drive executive engagements with customers, including research, brief preparation, and feedback coordination. Optimize processes, create templates, and possess executive-facing presentation and communication skills.
    Employer is a Fortune 100 Best Company to Work For Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Named a Best Workplace for Diversity by Great Places to Work, based on employee surveys about inclusion, diversity, and representation. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women. The Human Rights Campaign named this employer as one of the Best Places to Work. This company was rated as one of the Best Companies to Work for in Texas.
  • Option for Remote Job Full-Time Employee
    Dublin, Ireland 
    Provide exceptional customer support through email, phone, and chat. Maintain a queue of cases and advocate for customers. Troubleshoot technical issues and propose future enhancements to improve product usage.
  • Option for Remote Job Full-Time Employee
    Dalian, China 
    Support clients in using applications, provide training and updates to the team, maintain strong relationships with users, offer recommendations for improvement, handle escalations and high-priority issues.
    100 Top Companies To Watch for Remote Jobs Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer is a Red Herring Top 100 Finalist for most innovative companies in either North America or Europe This employer is one of the well-respected Barron's 400 stock index
  • Option for Remote Job Full-Time Employee
    Orlando, FL, Fort Wayne, IN, MI, IN, KY, TN, GA, FL, OH, NC, SC, WV, VA, PA, DC, CT, NJ, NY, RI, NH, ME, MD, DE, VT 
    Provide technical support to customers via phone, email, and web. Troubleshoot wireless and networking issues, mentor junior team members, and report product defects. BA in Computer Science and 6+ years of customer technical support experience required.
  • Option for Remote Job Full-Time Employee
    Phoenix, AZ 
    Oversee student admission process, provide exceptional counseling to prospective students, manage phone calls, emails, meetings, trainings, and coaching sessions, champion university mission and promote student success and enrollment growth.
    100 Top Companies To Watch for Remote Jobs This employer is one of the well-respected Barron's 400 stock index
  • Option for Remote Job Full-Time Employee
    Breganze, Italy 
    Monitor and resolve issues raised from the field, communicate with stakeholders, and propose system improvements. Investigate and take actions on dealer-submitted PDIs. Minimum 3 years' experience in quality environment required. English/Italian speak..
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is one of the well-respected Barron's 400 stock index
  • Option for Remote Job Full-Time Employee
    Troy, OH 
    Answer calls from incoming customers and dispense call information to the appropriate Branch or Service Contractor. Utilize current system to properly log and page service calls. Distribute faxes and electronic calls as needed. Follow current procedures.
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. Employer is one of the Best Companies for Diversity, determined by Black Enterprise Magazine. Outstanding law department leading the charge in change and helping diverse attorneys break through the concrete ceiling. The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks Company is one of the top 100 on the New York Stock Exchange This employer is one of the well-respected Barron's 400 stock index
  • Option for Remote Job Part-Time Employee
    University Park, PA 
    Provide first aid and act as a first responder for youth participating in sport camps. Triage injuries, refer injuries to physicians, transport campers to/from physician visits, monitor weather, contact parents/guardians, and provide care for...
    Employer named by Forbes and Statista as one of America's Best Employers for Diversity. HIgher education organization that demonstrates an outstanding commitment to diversity and inclusion.HIgher education organization that demonstrates an outstanding commitment to diversity and inclusion.
  • Option for Remote Job Full-Time Employee
    Phoenix, AZ 
    Lead team performance and drive results in team productivity, quality, and customer experience. Manage, coach, encourage, and be responsible for the performance and culture of a team of agents. Maintain functional knowledge of, and act as a subject...
  • Option for Remote Job Full-Time Employee
    Reno, NV 
    Deliver technical support and resolve request issues from end users. Perform detailed troubleshooting to identify the cause of a problem, provide workaround resolutions, root cause analysis and major incident management. Quickly diagnose system...
  • 29 days ago
    Option for Remote Job Full-Time Employee
    Philippines 
    Communicate with US clients, obtain and organize client tax documents. Preparation of corporate and personal US Income Tax Returns, extensions and estimated payments (1120, 1120s, 1065, 990, 1040, 1041, etc). Preparation other Federal, State and local...
  • Option for Remote Job Full-Time Employee
    Porto, Portugal, Porto District, Portugal, Aveiro, Portugal, Coimbra, Portugal 
    Manage key accounts and maintain strong relationships with clients. Coordinate teams to ensure project success and client satisfaction. Identify areas of improvement in projects and provide recommendations to clients and team.
  • Option for Remote Job Full-Time Employee
    Brussels, Belgium 
    Improve customer service experience, create engaged customers and facilitate organic growth. Take ownership of customers issues and follow problems through to resolution. Proficiency in French, Dutch & English. .
  • Option for Remote Job Full-Time Temporary
    Chesapeake, VA 
    In need of a bilingual customer service rep for a temp-to-perm role. Will give product & service information, troubleshoot product issues, & answer customer questions. Sales, customer service, or related exp. required. The rep will telework during COVID.
  • Option for Remote Job Full-Time Employee
    United Kingdom UK
    Provide world-class customer service and support to Twinkl members worldwide via phone, email, social media, and messenger. Educate customers on memberships, assist with finding resources, and collaborate with tech advisers and resource creators.
  • Option for Remote Job Full-Time Employee
    Waltham, MA 
    Identify and acquire new business opportunities, manage client relationships, develop proposals, and communicate product knowledge. Requires exceptional customer support skills, industry expertise, proficiency in CRM systems. Bachelor's degree and...
  • Option for Remote Job Full-Time Employee
    Austin, TX 
    Lead a team of customer support professionals to optimize customer support operations, develop user engagement strategies, analyze user feedback, and establish quality standards for customer support interactions. Bachelor's degree and gaming industry ..
  • Option for Remote Job Full-Time Employee
    Athens, Greece 
    Respond to technical 1st level support calls, emails, and requests. Provide support and instructions to users for supported systems. Track incidents and communicate them to 2nd level support. Maintain user-manual documentation.
  • Option for Remote Job Full-Time Employee
    McLean, VA, or US National 
    Provide security and governance support to customers and sales teams, with a focus on FedRAMP and public sector frameworks. Collaborate with team members to improve artifact repository and customer-facing documentation. Follow up on action plans and...
    Employer is a Fortune 100 Best Company to Work For Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Named a Best Workplace for Diversity by Great Places to Work, based on employee surveys about inclusion, diversity, and representation. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women. The Human Rights Campaign named this employer as one of the Best Places to Work. This company was rated as one of the Best Companies to Work for in Texas.
  • Option for Remote Job Full-Time Employee
    US National 
    Provide technology assurance, advisory, compliance, and risk management services. Collaborate on improving the artifact repository and developing customer-facing documentation. Maintain a knowledge base of security information and drive process...
    Employer is a Fortune 100 Best Company to Work For Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Named a Best Workplace for Diversity by Great Places to Work, based on employee surveys about inclusion, diversity, and representation. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women. The Human Rights Campaign named this employer as one of the Best Places to Work. This company was rated as one of the Best Companies to Work for in Texas.
  • Option for Remote Job Full-Time Employee
    Winnipeg, MB, Canada 
    Full-time position offering flexible scheduling. Will start out working remotely. Duties include communicating with customers via phone, email, & chat and providing excellent customer service. HS diploma or GED and fluency in French & English required.
    Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • Option for Remote Job Part-Time Employee
    PA 
    Provide leadership and direction to operational support personnel. Train, coach, and lead customer service representatives. Ensure quality customer service delivery and handle escalated customer service issues.
    Employer named by Forbes and Statista as one of America's Best Employers for Diversity. HIgher education organization that demonstrates an outstanding commitment to diversity and inclusion.HIgher education organization that demonstrates an outstanding commitment to diversity and inclusion.
  • Option for Remote Job Full-Time Employee
    Manila, Phillippines 
    Engage with business customers, build relationships, and solve their problems. Keep track of deliveries, handle escalations, improve processes, and mentor junior team members. Provide excellent customer service and work with shifting schedules.
  • Option for Remote Job Full-Time Employee
    Montreal, QC, Canada 
    Represent us as main client contact, provide quality service, evaluate additional services, resolve issues, foster transparent relationships, onboard clients, achieve sales quotas, problem-solve, collaborate with internal teams.
  • Option for Remote Job Full-Time Employee
    Chicago, IL 
    Will respond to customer support tickets, diagnose/resolve customer issues, provide updates, status, and completion to management. Must have three years of customer support and Zendesk support experience. Flexible work from home position.
  • Option for Remote Job Full-Time Employee
    Tucson, AZ 
    Collect facts about accidents, investigate claim details, and collect statements from involved parties. Provide support and attention to detail to Spanish-speaking policyholders. Learn and expand knowledge of the insurance industry and company.
    This employer is ranked as one of the World's Most Ethical Companies by Ethisphere Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • Option for Remote Job Full-Time Employee
    Manitowoc, WI 
    Collect medical payments, negotiate repayment terms, balance patient and business needs, build relationships, collaborate with peers, meet performance indicators, pursue professional development.
  • Option for Remote Job Part-Time Employee
    Manitowoc, WI 
    Provide phone service to patients, collect payments, negotiate repayment terms, and document relevant information. Build relationships with peers, meet performance indicators, and pursue professional development.
  • Option for Remote Job Full-Time Employee
    TX, GA, MO, NC, CO, AZ 
    Remote position will help customers via email, chat, phone troubleshooting their problems, answer their questions, ensure each customer has the best experience, and work to identify ways to get better. Need one year of experience in customer service.
  • Option for Remote Job Full-Time Employee
    Littleton, CO 
    Remote position will cultivate/maintain relationships among business partners, develop strategies to increase revenue, provide quality customer service, and coordinate/integrates internal personnel with partners. BA degree required and three years of exp.