Customer Service Jobs - Remote Work From Home & Flexible

Customer Service Jobs - Remote Work From Home & Flexible

I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually excel.
Emily O.  from  Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life again.
Richard M.  from  San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an interview!
DeChe E.  from  Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent

Welcome to remote, part-time, freelance, and flexible customer service jobs! Customer service professionals serve as the direct point of contact for customers, providing them with an adequate level of service, and help with their questions or concerns. Customer service professionals provide information and support... More

Welcome to remote, part-time, freelance, and flexible customer service jobs! Customer service professionals serve as the direct point of contact for customers, providing them with an adequate level of service, and help with their questions or concerns. Customer service professionals provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

Common customer service job titles include customer service specialist, call center representative, and online chat agent. Entry-level customer service jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere customer service jobs or remote “customer service jobs near me,” FlexJobs can help your search.

Looking for remote, part-time, or freelance customer service jobs? FlexJobs can help.

Which Types of Jobs Are Related to Customer Service Jobs?

Common customer service jobs include customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.

More Information About Customer Service Careers and Finding Remote Jobs:

How to Get an At-Home Customer Service Job

12 Companies That Hire for Remote Customer Service Jobs

Remote Customer Service Jobs are also known as:

  • online customer service jobs
  • virtual customer service jobs
  • work from home customer service jobs
  • telecommuting customer service jobs

Need a well-designed resume template for your next customer service job?

Create your perfect customer service resume today.

We recommend you enter a location since many remote jobs have city, state or country requirements.
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1 to 50 of 537 for Bachelor's/Undergraduate Degree

  • 100% Remote Job Full-Time Temporary
    Albany, NY 
    Edit and proofread test materials, monitor progress, maintain files, and collaborate with staff and vendors to ensure accuracy and clarity of exams.Edit assigned examinations and materials according to established guidelines and timelines. Proofread...
  • Hybrid Remote Job Full-Time Employee
    Newark, NJ 
    Perform various Cash positions and Stock plan reconciliations, provide customer service support, process daily disbursements, and collaborate with internal and external partners. Bachelor's degree and excellent organizational, interpersonal, and...
    Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This employer is ranked by Fortune as one of the World's Most Admired Companies. The Human Rights Campaign named this employer as one of the Best Places to Work. This employer was rated a Best Company to Work for in New York. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • New! Yesterday
    Hybrid Remote Job Full-Time Employee
    Durham, NC 
    Procure services, equipment, and supplies for departments. Develop and administer procurement policies and procedures. Analyze commodities and buying habits to make cost-effective purchasing decisions. Manage supplier relationships and resolve issues.
    Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • Hybrid Remote Job Full-Time Employee
    Marshalltown, IA 
    Develop digital program tools for service and aftermarket capabilities. Improve service operational efficiency and enable after market growth with service focused business systems and data analytics. Lead the digital service team and represent the com..
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is ranked by Forbes as one of the World's Most Innovative Companies. Employer is one of the 50 Happiest Companies in America, as ranked by CareerBliss. Company is one of the S&P 500, a leading index of public large-cap American stocks Company is one of the top 100 on the New York Stock Exchange This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    US National 
    Solve end-user problems, promote new products, coordinate with Territory Account Manager(s), maintain product and customer data, attend trade shows, troubleshoot distributor welding equipment, educate end-user personnel, implement technical solutions,..
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This organization was voted a 100 Best Corporate Citizen The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    US National 
    Primary responsibility is to configure and provide intermediate functional and technical help for the specific application or set of applications to a variety of business and clinical users. In addition, part of the responsibility is to partner with...
    Company is considered to be a Military Friendly employer by militaryfriendly.com. Named a Best Workplace for Diversity by Great Places to Work, based on employee surveys about inclusion, diversity, and representation. A Training Magazine Top 125 for successful learning and development programs. This employer was a winner of the Best Employers for Healthy Lifestyles Awards by the National Business Group for Health.
  • 100% Remote Job Full-Time Employee
    Canada 
    Coach, motivate and mentor team members to elevate the quality of services delivered and instill high levels of professionalism, efficiency, and effectiveness. Lead and manage critical customer escalations to successful outcomes. Provide performance...
  • Option for Remote Job Full-Time Employee
    Kuala Lumpur, Malaysia 
    Responsible for executing the end-to-end deal operational process for specific deal motions, processing customer requests, and collaborating with various teams to support the sales process. Complying with operational procedures and providing quarter...
    100 Top Companies To Watch for Remote Jobs This company won a Glassdoor Employees' Choice Award for being a Best Place to Work This company was rated as one of the Best Companies to Work for in Texas.
  • Hybrid Remote Job Full-Time Employee
    Boston, MA 
    Responsible for user account administration, system troubleshooting, and data reporting. Collaborates with other departments to ensure system functionality and provides support to internal constituents.
    Employer named by Forbes and Statista as one of America's Best Employers for Diversity. These employers are recognized as having top programs to support adoptive families.
  • Hybrid Remote Job Full-Time Employee
    Budapest, Hungary 
    Prioritize and escalate technical issues, perform client call-backs, assist with complex inquiries, participate in testing, troubleshoot and support platforms and offerings, ensure timely handling of escalated cases.
  • Hybrid Remote Job Full-Time Employee
    Budapest, Hungary 
    Providing technical and functional support for trading platforms through phone, chats, and tickets. Troubleshooting and resolving wide-scale technical issues. Liaising between internal teams and customers to ensure prompt issue resolution.
  • Hybrid Remote Job Full-Time Employee
    Greenwich, CT 
    Seeking a Secure Login Systems Specialist to manage, support, and troubleshoot in-house 2FA devices, analyze trends, and develop policies and procedures related to user authentication. Must be a subject matter expert in secure login systems.
  • Hybrid Remote Job Full-Time Employee
    Vernon hills, IL 
    Lead and inspire a technical support team, communicate vision and objectives, resolve complex customer issues, develop and implement training programs, and implement quality monitoring processes. Bachelor's degree and experience required.
    100 Top Companies To Watch for Remote Jobs The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP)
  • New! Yesterday
    Hybrid Remote Job Full-Time Employee
    Austin, TX 
    Install, troubleshoot, and support hardware and software technologies. Collaborate with vendors for installation and support. Contribute to system design and configuration. Diagnose and repair hardware and equipment.
    Employer is an Inc. 500 Company
  • Hybrid Remote Job Full-Time Employee
    Coppell, TX 
    Review and investigate transactional data to prevent fraud, validate online purchases, and mitigate potential chargebacks. Utilize various tools to gather and analyze data, provide exceptional customer service, and work evening shifts and weekends.
  • 100% Remote Job Full-Time Employee
    Bangkok, Thailand 
    Handle high volume live chat and other online tools, provide customers with accurate information, manage complaints and provide solutions, conduct quality assurance audits on customer interactions, and provide feedback and coaching to team members to ..
  • New! Yesterday
    100% Remote Job Full-Time Employee
    NC 
    Accountable for the market's performance, develop marketing strategies, manage and develop a team, deepen customer relationships, align strategy with company values, and inspire colleagues to deliver on the company's purpose.
    Employer is a Fortune 500 Company Employer named by Forbes and Statista as one of America's Best Employers for Diversity. Named a Best Workplace for Diversity by Great Places to Work, based on employee surveys about inclusion, diversity, and representation. A Training Magazine Top 125 for successful learning and development programs. This employer was a winner of the Best Employers for Healthy Lifestyles Awards by the National Business Group for Health.
  • Hybrid Remote Job Full-Time Employee
    New York, NY 
    Provide administrative and scheduling support to the Sales and Distribution Leadership Team. Maintaining overall support of 2 Divisional Sales Managers, including complex business calendar and correspondence in a timely and professional manner. Coordinate
  • 100% Remote Job Full-Time Employee
    TX 
    Deliver timely and accurate solutions, review processes and data, build relationships with internal and external staff, and ensure client expectations are met. Strong attention to data quality and communication skills required. Healthcare experience a..
    Employer is an Inc. 500 Company This employer is one of the well-respected Barron's 400 stock index
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    US National 
    Anticipate and identify changes in the environment impacting the end-user experience. Suggest efficiency improvements for end-user workflow. Train end-users on technology changes. Provide exceptional support for executive level leaders.
  • 100% Remote Job Full-Time Employee
    US National 
    Manage a team of collections/cash applications specialists, coordinate with third-party collectors, issue refunds, report metrics to leadership, develop targets, and ensure team members are trained to achieve company goals.
  • 100% Remote Job Full-Time Employee
    US National 
    Help customers with software operations, catering, scheduling, and manager log functions. Troubleshoot and deliver solutions to problem reports. Route non-operations issues to appropriate teams. Diagnose software defects and participate in live c..
  • Hybrid Remote Job Full-Time Employee
    Washington, DC 
    Provide administrative support, process personnel action requests, conduct research, and engage with team members to meet customer service expectations for a federal sector client in the Human Capital group. Bachelor's degree and 2 years of experience...
    Company is considered to be a Military Friendly employer by militaryfriendly.com.
  • New! 2 days ago
    Hybrid Remote Job Full-Time Employee
    Miami, FL 
    Analyze and evaluate performance of direct mail and email campaigns, develop testing strategies and tactics, manage reports, and mentor other team analysts. Must have strong analytical skills and experience with SAS or SQL.
    Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. Employer is one of Fast Company's Most Innovative Companies. This company won a Glassdoor Employees' Choice Award for being a Best Place to Work Employer is one of the Best Companies for Diversity, determined by Black Enterprise Magazine. This organization was voted a 100 Best Corporate Citizen The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks Company is one of the top 100 on the New York Stock Exchange
  • Hybrid Remote Job Full-Time Employee
    Boston, MA 
    Allocate, confirm, and fund transactions accurately and timely. Provide assistance to traders with order handling and investigate trade discrepancies. Stay current with market trends and support client trading needs. Assist with the Trading IT...
  • Hybrid Remote Job Full-Time Employee
    Boston, MA 
    Serves as a subject-matter expert within Hospital Billing, analyzing tickets and requests, resolving complex issues, managing implementation of core application changes, and guiding team members in build and testing.
  • Hybrid Remote Job Full-Time Employee
    Mumbai, India India
    Respond to client inquiries via calls, emails, and online chats. Resolve client service issues related to debit cards. Discuss program attributes with potential clients. Research account and transaction history.
  • Hybrid Remote Job Full-Time Employee
    Mumbai, India India
    Resolve routine and complex client inquiries, investigate customer inquiries, and coordinate activities with other Customer Service divisions. Analyze existing systems and procedures to recommend and assist in the implementation of enhancements.
  • Hybrid Remote Job Full-Time Employee
    London, United Kingdom UK
    Own customer success from onboarding to renewal and expansion. Proactively engage clients to demonstrate value and identify growth opportunities. Use data insights to track client health and collaborate with product teams for customer feedback...
  • New! 2 days ago
    Hybrid Remote Job Full-Time Freelance
    Indianapolis, IN 
    Schedule appointments, procedures, and diagnostic tests for patients. Answer patient questions and provide exceptional customer service via phone. Communicate effectively with patients to ensure their understanding of appointment details and directions.
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • Hybrid Remote Job Full-Time Employee
    Columbus, OH 
    Assist the sales team by responding to information/proposal requests, providing sales material, creating reports, maintaining relationships with Energy Service Providers, and developing solution-based proposals for renewals.
  • Hybrid Remote Job Full-Time Employee
    Atlanta, GA, Austin, TX, New York, NY, San Francisco, CA 
    "Manage customer lifecycle, drive satisfaction and retention, own customer success from on-boarding to renewal and expansion. Evangelize seamless post-purchase experience, build relationships across retailer's organization."
  • Hybrid Remote Job Full-Time Employee
    Columbus, OH 
    Provide exceptional customer service, assist customers with inquiries, help customers make informed financial decisions, support team success with daily meetings and cooperation. Bachelor's degree required, $19/hour starting pay, excellent benefits...
  • 100% Remote Job Full-Time Employee
    NC 
    Sell and manage inbound/outbound calls for domestic, international, negotiated, and block space air. Create preliminary itineraries, handle schedule changes, and assist participants in emergency situations. Provide excellent customer service and make ..
  • 100% Remote Job Full-Time Employee
    CT 
    Lead by example, provide resolution on escalated customer inquiries, influence strategic improvement initiatives, support hiring and development of staff, demonstrate effective coaching, monitor call center performance.
    These employers are recognized as having top programs to support adoptive families.
  • 100% Remote Job Full-Time Employee
    MA 
    Sell a variety of travel options including domestic and international air travel. Manage inbound and outbound participant calls. Resolve flight changes and assist participants in resolving situations. Foster relationships with participants and provide..
  • 100% Remote Job Full-Time Employee
    NH 
    Sell and manage inbound/outbound calls for air travel bookings, resolve flight changes, and provide excellent customer service. Navigate various computer applications and educate customers on additional services. Bachelor's degree preferred.
  • 100% Remote Job Full-Time Employee
    NM 
    Manage and retain a book of business for small to mid-tier customers, ensuring high satisfaction, adoption, and engagement. Build strong customer and community relationships and collaborate with cross-functional teams for partnership growth and sustai..
  • 100% Remote Job Full-Time Employee
    Ireland 
    Resolve escalated Technical Support tickets, assist with issue identification and resolution, coordinate with internal teams and customers for issue resolution, and improve customer experience through project execution.
    Employer is a Fortune 100 Best Company to Work For Employer is an Inc. 500 Company Employer is one of Fast Company's Most Innovative Companies. A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women.
  • 100% Remote Job Full-Time Employee
    Hoover, AL 
    Achieves Contact Center targets and goals by providing advice, guidance, and education on financial products and services. Educates customers on products, resolves issues, and refers to internal experts when needed.
    Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer named by Forbes and Statista as one of America's Best Employers for Diversity. The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks
  • 100% Remote Job Full-Time Employee
    AZ, CO, ID, MT, NM, NV, OR, TX, UT, WA, WY 
    Provide academic advisement, coaching, and customer service to students. Bridge the gap between students and University administration, ensuring access to information, policies, procedures, and requirements. Engage and develop rapport with diverse stu..
    The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work. This company was named a Best Company to Work for in Florida by Florida Trend Magazine.
  • 100% Remote Job Full-Time Employee
    IL 
    Sell and book air travel for domestic and international participants. Resolve customer needs and issues, handle airline schedule changes, and promote additional services. Provide excellent customer service and foster relationships with participants.
  • 100% Remote Job Full-Time Employee
    CA, CT, FL, GA, IL, IN, MD, MA, MI, MN, NV, NH, NJ, NY, NC, OR, SC, SD, TX, WV, WI, WY 
    Provide prompt and precise customer service to clients and advertising agencies. Maintain client deals using internal sales-based/trafficking systems. Collaborate with various departments and offices across the country daily.
  • 100% Remote Job Full-Time Employee
    US National 
    Provides customer support for retirement plan accounts. Responds to service inquiries, handles client transactions, documents and processes requests, supports client reporting, and assists in coordinating plan activities.
    A Training Magazine Top 125 for successful learning and development programs. The Human Rights Campaign named this employer as one of the Best Places to Work. These employers are recognized as having top programs to support adoptive families.
  • 100% Remote Job Full-Time Employee
    US National (Not hiring in IL) 
    Support clients and families in a virtual intensive outpatient program by providing care coordination, resolving concerns, scheduling appointments, and ensuring exceptional service. Act as a liaison between clients and internal teams.
  • 100% Remote Job Full-Time Employee
    US National 
    Drive customer adoption and success for SaaS solutions, building effective success plans, collaborating with internal teams, and identifying renewal risks. Develop a rapport with customers and provide feedback for continuous improvement.
  • 100% Remote Job Full-Time Employee
    US National 
    Manage inbound calls, emails, and chats related to the eMoney platform. Support team members in areas of expertise. Identify customer needs, research issues, and provide solutions. Meet targets and maintain call quality.
    This company was named as one of the Best Companies to Work for in Pennsylvania.
  • 100% Remote Job Full-Time Employee
    Durham, NC 
    Provide high-level administrative support to the regional director and other office directors. Coordinate events, meetings, travel, and internal communication methods. Conduct research, analysis, and literature reviews for external publications.