Customer Service Jobs - Remote Work From Home & Flexible
I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually
excel.
Emily O.
from
Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life
again.
Richard M.
from
San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an
interview!
DeChe E.
from
Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent
Welcome to remote, part-time, freelance, and flexible customer service jobs! Customer service professionals serve as the direct point of contact for customers, providing them with an adequate level of service, and help with their questions or concerns. Customer service professionals provide information and support... More
Welcome to remote, part-time, freelance, and flexible customer service jobs! Customer service professionals serve as the direct point of contact for customers, providing them with an adequate level of service, and help with their questions or concerns. Customer service professionals provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.
Common customer service job titles include customer service specialist, call center representative, and online chat agent. Entry-level customer service jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere customer service jobs or remote “customer service jobs near me,” FlexJobs can help your search.
Looking for remote, part-time, or freelance customer service jobs? FlexJobs can help.
- Remote Customer Service Jobs
- Part-Time Customer Service Jobs
- Freelance Customer Service Jobs
- Entry-Level Customer Service Jobs
Which Types of Jobs Are Related to Customer Service Jobs?
Common customer service jobs include customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.
More Information About Customer Service Careers and Finding Remote Jobs:
How to Get an At-Home Customer Service Job
12 Companies That Hire for Remote Customer Service Jobs
Remote Customer Service Jobs are also known as:
- online customer service jobs
- virtual customer service jobs
- work from home customer service jobs
- telecommuting customer service jobs
Need a well-designed resume template for your next customer service job?
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New! YesterdayCoach, motivate and mentor team members to elevate the quality of services delivered and instill high levels of professionalism, efficiency, and effectiveness. Lead and manage critical customer escalations to successful outcomes. Provide performance...
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New! YesterdayLead and inspire a technical support team, communicate vision and objectives, resolve complex customer issues, develop and implement training programs, and implement quality monitoring processes. Bachelor's degree and experience required.
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New! 2 days agoManage a team of collections/cash applications specialists, coordinate with third-party collectors, issue refunds, report metrics to leadership, develop targets, and ensure team members are trained to achieve company goals.
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New! 2 days agoLead a team of distributed Support Operations Managers (SOMs); including setting goals and expectations, tracking performance and providing regular feedback and coaching to help members reach their goals. Manage the relationships and performance...
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New! 3 days agoLead team to manage billing processes, coach associates, build client relationships, report regularly, propose KPI improvement plans, ensure productivity and quality. Required: High School Diploma, 2 yrs experience in customer service and medical billing.
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New! 3 days agoSupervise and coach a remote team to provide customer service and sales support. Monitor team productivity and provide training to enhance performance. Communicate with other departments and management to resolve problems.
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New! 3 days agoPlan, direct, and coordinate activities of Client Support Specialists. Monitor daily operations and workflow, implement improvements, and provide ongoing coaching and feedback for employee development. Conduct candidate assessment and participate in...
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New! 3 days agoLead design and development of qualifications and sample assessments, conduct research, collaborate, develop strategies, manage budgets, recruit/manage writing teams, ensure effective implementation, maintain qualification accuracy, and enhance custom..
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New! 4 days agoDevelop readiness plan and processes for customer services organization. Collaborate with cross-functional teams on new product introduction and major releases. Manage multiple readiness projects and ensure on-time completion. Be an expert on product/..
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New! 4 days agoDrive adoption, value, and upsell opportunities for large enterprise customers. Build strategic customer success plans and mitigate deployment challenges. Advocate for customers and build strong relationships.
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New! 4 days agoDrive customer success by being a trusted advisor, understanding customer business objectives, owning the customer lifecycle, leading strategic business reviews, and identifying upsell/cross-sell opportunities. Build strong relationships and exceed en..
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New! 5 days agoEnsure high-quality, timely client support for research reports and subscription services. Manage and track research subscriptions, coordinate analyst calls and webinars, and assist with client relationship cultivation and upselling opportunities.Assist..
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New! 6 days agoDeliver customer journey and engagement, drive product adoption, retention, and growth. Troubleshoot client issues, coordinate with account managers, and create data-driven processes for customer experience. Manage subscriptions, client communications..
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1 week agoManage strategic, enterprise-level projects of all scopes and complexities. Provide value to the organization by leading project lifecycle phases and cultivating strong relationships with stakeholders.
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1 week agoUnderstand customer objectives, set measurable targets, and help customers achieve those outcomes. Coordinate Executive Business Reviews with customers that address technical, strategic, and commercial objectives. Be ultimately accountable for custome..
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1 week agoManage tax services for clients including tax research, review and approval of tax returns, and financial planning. Supervise staff, develop client relationships, and stay up-to-date on tax practices. Bachelor's degree in Accounting and active CPA lic..
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1 week agoManage a portfolio of Enterprise customers, aligning Vercel's platform features with their business strategy. Drive adoption and value by leading customers through training and best practices. Maintain high levels of engagement and satisfaction while ..
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1 week agoExecute project management process, identify process improvements, research and administrate tooling critical to Customer Success, analyze large datasets, create and maintain reporting, dashboards, and presentations, improve data quality and automatio..
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9 days agoPrimary point of contact for business units, develop and maintain relationships with vendors, develop and maintain customer contact policies and guidelines, provide subject matter expertise in customer care processes and procedures.
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9 days agoLead a team of call center agents to ensure exceptional customer service experience for seniors. Monitor team performance, assist with onboarding, address complaints, and collaborate with management to identify opportunities for improvement.
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10 days agoLead and manage a team of Customer Success Managers to boost customer loyalty, adoption, and retention through scalable engagement tactics. Develop strategies to optimize the customer experience and provide actionable feedback for product improvement.
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10 days agoManage and oversee a team of Customer Support Leaders and Specialists in a high-volume remote call center setting. Analyze department performance and develop action plans to meet and exceed goals. Implement new policies and procedures to improve custo..
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10 days agoExecute the product roadmap for the Customer Service Agent Experience, balancing experience quality with contact costs. Build strong relationships with operational, engineering, data science, and ML Eng counterparts. Identify and monitor KPIs for prod..
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10 days agoPrimary point of contact for designated book of business. Proactively manage client and broker inquiries, facilitate root cause analysis, and issue resolution. Build strong relationships with clients and brokers and provide support to the Sales team.
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11 days agoDrive successful adoption and expansion of Tealium's solution with customer accounts. Build and nurture relationships, monitor customer health, and identify growth opportunities. Translate business challenges into Tealium features.
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11 days agoManage and develop a team of Safe Ride Support Specialists, ensuring proper training, high performance, and team morale. Handle escalated situations, provide excellent customer service, and collaborate cross-functionally to ensure quality experiences ..
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11 days agoProvide quantitative insights, automate and optimize processes, collaborate with various departments, manage customer success tools, and lead operational improvements. 5+ years of experience in customer success operations required.
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2 weeks agoSales Enablement Manager: Onboarding new reps, skill training and coaching, product enablement, competitive enablement, ensuring excellence in using company tools, driving sales motion excellence, managing internal communications, promoting continuous..
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15 days agoLead and coordinate team, manage procedures, monitor call/chat channels, handle escalated calls/tickets, research and assemble reports. Bachelor's degree, 3+ years experience, US citizenship, and Public Trust clearance required.
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15 days agoLead and develop a team of Care Specialists, ensuring timely and effective customer service. Maintain service quality, drive team motivation, and handle recruitment. Previous customer care team leadership experience required.
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16 days agoTake a leading role in ensuring that customers are successfully onboarded to company in accordance with their success goals. Provide training and education throughout the onboarding process, and work closely with team members to ensure project...
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17 days agoDevelop, grow, and maintain strong relationships with existing healthcare patient entertainment customers. Ensure successful patient experience and manage renewals. Assist Account Executives with renewal efforts and provide support with process manage..
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Featured18 days agoThe Project Support Associate works with other project managers in a small pod, helping them manage a group of shared projects. Provides context and drives consensus internally, serves as a customer advocate. Monitors and bills day to day project activity
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18 days agoResponsible for sourcing, developing contacts, and establishing relationships with prospective retail and grocery customers to increase sales revenue.
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19 days agoDeveloping, coaching, monitoring and assisting team members in critical adoption activities and strategies. Providing accurate forecasts and reporting on financials to leadership as required. Recruiting, mentoring, and inspiring a world-class team by..
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19 days agoManage a team of customer success analyst in the day-to-day operations. Respond, manage, and triage health and provider escalations. Develop departmental goals, KPIs and other reports to track and manage productivity.
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19 days agoSupervise and lead a team of customer service representatives in a fast-paced call center environment. Monitor and manage daily operations to meet or exceed performance targets and service level agreements. Provide ongoing coaching, training, and...
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19 days agoAnswer to incoming calls from Visa or Mastercard credit cards clients as well as calls transferred from other departments. assist clients with any identified fraudulent activities or scams on their credit card , identify their needs, and proactively..
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19 days agoSupport customer service department by assisting team members and handling escalated calls. Effectively coach, mentor, motivate and communicate team members through change when necessary. Actively identify, report and assist with process improvement ....
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19 days agoBuild short- and long-term forecasts that accurately predict contact arrival patterns (email/chat/phone), headcount needs, and operational costs. Update forecast with actual results, adjusting based on current trends, goals, staffing levels and market...
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19 days agoLead the Enterprise Support team, its technical support engineers and managers as a highly efficient self-reliant organization, focused on delivering outstanding customer experience and outcomes.
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19 days agoMulti-tasking skills required to assist the customer and work in the computer systems in a timely and efficient manner. Superior interpersonal and leadership skills; proven ability to develop and motivate employees to meet and exceed performance...
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20 days agoLead a geographically dispersed service team, develop financial forecasts and track financial performance to ensure profitability, and complete customer needs analysis to generate solutions. Bachelor's degree plus 6 years of experience required.
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Featured20 days agoSupervise a team of Paper Claim employees, ensuring member/provider satisfaction and delivering excellent claim adjudication services. Develop and coach staff, monitor performance, and maintain collaborative relationships with internal and external pa..
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22 days agoDrive the post-sales journey of a sub-set of accounts, from product adoption, expansion, advocacy, and ultimately, to renewal. Maintain a proactive cadence of communication/engagement with assigned accounts to help drive usage and adoption.
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22 days agoResponsible for customer service experience transformation by defining a path to green' for key customer journey processes, owning the framework and prioritisation of the matrix to drive impactful user-experience improvements by the company Product....
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22 days agoBe the main point of contact between the company and a set of named enterprise accounts. Provide insights to customers to ensure that they get the most out of the company solution(s) they use. Be the voice of the customer when dealing with the Product...
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22 days agoCoordinate, develop, and deliver quarterly business reviews to customers to show progress, value, and growth potential. Maintain a positive geographic territory net revenue retention. Act as the SME on the platform and help our customers leverage our...
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23 days agoLead Product Designer responsible for end-to-end customer experience, collaborating with cross-functional teams, designing and prototyping innovative products, managing a design team, and driving strategic decisions for a fast-growing insurtech company.
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23 days agoManage post-launch operations for a portfolio of customers, triage and prioritize bugs, and lead customer bridges around defects. Work cross-functionally with internal teams and exercise sound judgment in high-pressure situations. 2-3 years of product...
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