Customer Service Jobs - Remote Work From Home & Flexible

Customer Service Jobs - Remote Work From Home & Flexible

I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually excel.
Emily O.  from  Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life again.
Richard M.  from  San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an interview!
DeChe E.  from  Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent

Welcome to remote, part-time, freelance, and flexible customer service jobs! Customer service professionals serve as the direct point of contact for customers, providing them with an adequate level of service, and help with their questions or concerns. Customer service professionals provide information and support... More

Welcome to remote, part-time, freelance, and flexible customer service jobs! Customer service professionals serve as the direct point of contact for customers, providing them with an adequate level of service, and help with their questions or concerns. Customer service professionals provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

Common customer service job titles include customer service specialist, call center representative, and online chat agent. Entry-level customer service jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere customer service jobs or remote “customer service jobs near me,” FlexJobs can help your search.

Looking for remote, part-time, or freelance customer service jobs? FlexJobs can help.

Which Types of Jobs Are Related to Customer Service Jobs?

Common customer service jobs include customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.

More Information About Customer Service Careers and Finding Remote Jobs:

How to Get an At-Home Customer Service Job

12 Companies That Hire for Remote Customer Service Jobs

Remote Customer Service Jobs are also known as:

  • online customer service jobs
  • virtual customer service jobs
  • work from home customer service jobs
  • telecommuting customer service jobs

Need a well-designed resume template for your next customer service job?

Create your perfect customer service resume today.

We recommend you enter a location since many remote jobs have city, state or country requirements.
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1 to 39 of 39 for Customer Support Specialist

  • 100% Remote Job Full-Time Employee
    US National 
    Technically robust and highly customizable app where gaining proficiency takes time. Our approach to support takes experimentation and thinking outside the box as each customer we talk to has a unique problem to solve.
  • 100% Remote Job Full-Time Employee
    US National 
    Deliver high-quality customer support by promptly responding to inquiries, troubleshooting and resolving issues, communicating effectively, managing customer expectations, documenting interactions, collaborating with internal teams, and continuously...
  • 100% Remote Job Full-Time Employee
    US National 
    Resolve technical escalations, act as a consultant for customers, exceed customer expectations, provide direction, author and review knowledge base content, own driving global product or implementation issues to a resolution or decision.
  • 100% Remote Job Full-Time Employee
    Phoenix, AZ 
    Customer Support Specialist providing high levels of customer support through various communication channels. Responds to customer requests, creates documentation, demonstrates good judgment, collaborates with other departments, and manages time effec..
    The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work. This company was named a Best Company to Work for in Florida by Florida Trend Magazine.
  • 100% Remote Job Full-Time Employee
    UT, TX, FL, OH, NC 
    Anticipate and resolve customer issues in a professional and timely manner. Provide superior customer service and remote troubleshooting assistance. Take ownership of customer issues and be the customer advocate.
  • 100% Remote Job Full-Time Employee
    Chesterfield, NH, Providence, RI, Mechanicsville, VA, Rocklin, CA 
    Review data for accuracy, resolve customer questions and problems, execute administration of customer required systems, maintain customer-specific files, and coordinate with internal departments on promotion and new item process.
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world
  • Hybrid Remote Job Full-Time Employee
    Miami, Australia Australia
    Ask customers targeted questions to quickly understand and diagnose the root of a problem. Provide prompt and accurate responses to clients, tracking cases through resolution within company SLA guidelines.
  • 100% Remote Job Full-Time Employee
    Sao Paulo, Brazil 
    Support all users of the platform before, during, and after their event. Run regular webinars for event organizers and exhibitors. Help the event team create content for attendees, exhibitors and organizers.
  • 100% Remote Job Full-Time Employee
    Marrakesh, Morocco 
    Support all users of the platform before, during, and after their event. Run regular webinars for event organizers and exhibitors. Help the event team create content for attendees, exhibitors and organizers.
  • 100% Remote Job Full-Time Employee
    WA, OR, CA, NV, ID, UT, AZ, MT, WY, CO, NM, ND, SD, NE, KS, OK, TX, MN, IA, MO, AR, LA, WI, IL, KY, MS, AL 
    Product expert and educate customers as well as internal partners on Hello Heart functionality. Identify, document, and report technical issues.
  • Option for Remote Job Full-Time Employee
    Dublin, Ireland 
    Provide exceptional customer support through email, phone, and chat. Maintain a queue of cases and advocate for customers. Troubleshoot technical issues and propose future enhancements to improve product usage.
  • 100% Remote Job Full-Time Employee
    Germany 
    Apply business acumen to our customer situations to proactively identify challenges and opportunities. Use phone, live chat, and web tickets, you'll partner with customers to effectively resolve issues, adapting to fluctuations in the volume of...
    Employer is a Fortune 100 Best Company to Work For 100 Top Companies To Watch for Remote Jobs Employer is an Inc. 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This company won a Glassdoor Employees' Choice Award for being a Best Place to Work A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace.
  • 100% Remote Job Full-Time Freelance
    US National 
    Respond to compliance tool basic service support inquiries. Respond to policy-related and program-specific inquiries. Triage help-related inquiries to redirect to appropriate teams. Follow workflow to grant tool access. Follow workflow to grant...
  • Hybrid Remote Job Full-Time Employee
    Boulder, CO 
    Provide exceptional customer service for popular conservation programs, including administrative tasks and customer support. Assist with program execution, customer engagement, event planning, and communication. Support staff and contribute to the suc..
  • 100% Remote Job Full-Time Employee
    US National 
    Provide exceptional customer support through various communication channels, troubleshoot and resolve customer issues, collaborate with cross-functional teams, and contribute to process improvements for efficient and effective support.
  • 100% Remote Job Full-Time Employee
    Colombia 
    Taking ownership of customer issues and providing resolutions. Conducting product walkthroughs and troubleshooting customer problems. Providing prompt and accurate feedback. Going above and beyond to help customers.
  • 100% Remote Job Full-Time Employee
    Philippines 
    Taking ownership of customer issues and providing resolutions, conducting product walkthroughs and troubleshooting customer problems, ensuring prompt and accurate feedback to customers, going above and beyond to help customers.
  • Hybrid Remote Job Full-Time Employee
    Budapest, Hungary 
    Provide technical and product support to users via live chat, email, and phone. Troubleshoot technical problems, escalate bugs and product issues, and collaborate with cross-functional teams to develop solutions. Maintain customer service knowledge base.
  • 100% Remote Job Full-Time Employee
    US National 
    Utilize proprietary and partner systems to diagnose and resolve complex customer inquiries spanning across account opening, funding, trading, fee billing, reporting, and account maintenance. Sleuth defects and proactively shepherd to resolution Provide...
  • 100% Remote Job Full-Time Employee
    Lithuania 
    Provide excellent customer experience via email, live chat, and social media. Ensure seamless transaction process. Actively drive resolution of customer issues resulting in satisfaction and retention. Collaborate with team to identify opportunities fo..
  • 100% Remote Job Full-Time Employee
    US National 
    Answer customers' questions and find solutions to meet their needs. Communicate with customers and drivers via phone, text, chat, and email. Maintain customer and driver satisfaction. Report technical issues to the engineering team. Report customer...
  • Hybrid Remote Job Full-Time Employee
    Poland 
    This role includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. The Customer Support Specialist will be responsible for maintaining positive customer relations and satisfaction by...
    Employer is an Inc. 500 Company
  • 100% Remote Job Full-Time Freelance
    Mexico 
    Provide exceptional customer support by resolving hardware and software issues, conducting remote diagnostics, and managing customer requests. Analyze and communicate system issues to the company. Technical expertise in network equipment and software ..
  • 100% Remote Job Employee
    Italy 
    Deliver excellent customer service to our community of music lovers via Email and Social Media. Provide support to customers on technical issues through an effective troubleshooting process. Keep track of recurring complaints from customers and...
  • 100% Remote Job Full-Time Employee
    Dallas, TX 
    Work closely with customers to identify, investigate, escalate, and advise on questions and concerns. Impact customers' ability to run their teams efficiently. Provide excellent written and verbal communication and exhibit strong curiosity and empathy.
  • 100% Remote Job Full-Time Employee
    Mexico 
    Help customers with a wide range of general inquiries on billing issues and questions. Handle customer questions about contract renewals & cancellations. Solve customer issues & escalations about Samsara products and services. Provide customer service.
  • 100% Remote Job Full-Time Employee
    Mexico 
    Bilingual Customer Support Specialist responsible for assisting customers with inquiries, handling account issues, and providing excellent customer service. Must have experience in a customer support role and be able to communicate effectively through...
  • 100% Remote Job Part-Time Employee
    US National 
    Serve as a resource for students and clients regarding product lines, services, and compliance regulations. Advise on learning options and purchasing decisions. Demonstrate skill with customer information systems and provide excellent service.
    100 Top Companies To Watch for Remote Jobs The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP)
  • 100% Remote Job Full-Time Employee
    Australia, Bangladesh, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam AustraliaIndia
    Promptly respond to customer inquiries across multiple channels. Assist users in navigating the intricacies of managing digital assets. Provide above-and-beyond customer experiences that leave a lasting positive impression.
  • 100% Remote Job Full-Time Employee
    Canada, or US National 
    Provide exceptional customer support to users of a cryptocurrency wallet. Respond to inquiries, assist with managing digital assets, and contribute to team projects. Requires excellent written English skills, tech-savviness, and the ability to work in..
  • Hybrid Remote Job Full-Time Employee
    Cambridge, MA 
    Provide consultative customer support through chat, email, and phone. Troubleshoot software issues, identify upgrade opportunities, and report bugs. Learn and grow in a dynamic, growth-oriented culture.
    Employer is a Fortune 100 Best Company to Work For 100 Top Companies To Watch for Remote Jobs Employer is an Inc. 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This company won a Glassdoor Employees' Choice Award for being a Best Place to Work A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women. Leadership and innovation led to Achievers naming this company a Most Engaged Workplace.
  • 100% Remote Job Full-Time Employee
    US National 
    You will be the first line for our Customer Support, offering a warm and understanding ear as the point of contact for our customers, helping with basic and advanced troubleshooting, serving customers via multiple channels. You will work in our...
  • 100% Remote Job Full-Time Employee
    Mumbai, India India
    Provide first-level support to clients, troubleshoot and prioritize product-related issues, coordinate with internal departments, deliver new/custom products, maintain knowledge of supported products, possess strong customer service skills, work in a ..
  • 100% Remote Job Full-Time Employee
    BC, Canada 
    Provide technical support and troubleshooting for customer inquiries via email, phone, and live video sessions. Conduct Pre-Launch Check reviews, document customer feedback, and collaborate with product and sales teams. Must love problem solving.
  • Hybrid Remote Job Full-Time Employee
    Sydney, Australia Australia
    Communicating efficiently and effectively with our customers - we use our own product to do most of our support, but you'll also be talking to customers on the phone every now and then. Owning customer communications and issues from initial contact...
  • 100% Remote Job Full-Time Employee
    US National 
    Join our Tier 1 support team in providing support and resolution on tickets from our customer's request and customer site end-users. This role provides training and a strong foundation to build a career path with a growing team dedicated to the support...
    Employer is an Inc. 500 Company
  • 100% Remote Job Full-Time Employee
    US National 
    Answering telephone calls, emails, and chats in a fast-paced call center environment. Accurately document & process customer claims in appropriate systems. Follow all required scripts, policies, and procedures. Comply with confidentiality requirements.
  • 100% Remote Job Full-Time Employee
    India India
    As a Customer Support Specialist, you'll troubleshoot issues, assist customers, and provide a world-class customer support experience. You'll work closely with the global support team, have excellent communication skills, and work autonomously in a fa..