Customer Service Jobs - Remote Work From Home & Flexible

Customer Service Jobs - Remote Work From Home & Flexible

I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually excel.
Emily O.  from  Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life again.
Richard M.  from  San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an interview!
DeChe E.  from  Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent

Welcome to remote, part-time, freelance, and flexible customer service jobs! Customer service professionals serve as the direct point of contact for customers, providing them with an adequate level of service, and help with their questions or concerns. Customer service professionals provide information and support... More

Welcome to remote, part-time, freelance, and flexible customer service jobs! Customer service professionals serve as the direct point of contact for customers, providing them with an adequate level of service, and help with their questions or concerns. Customer service professionals provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

Common customer service job titles include customer service specialist, call center representative, and online chat agent. Entry-level customer service jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere customer service jobs or remote “customer service jobs near me,” FlexJobs can help your search.

Looking for remote, part-time, or freelance customer service jobs? FlexJobs can help.

Which Types of Jobs Are Related to Customer Service Jobs?

Common customer service jobs include customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.

More Information About Customer Service Careers and Finding Remote Jobs:

How to Get an At-Home Customer Service Job

12 Companies That Hire for Remote Customer Service Jobs

Remote Customer Service Jobs are also known as:

  • online customer service jobs
  • virtual customer service jobs
  • work from home customer service jobs
  • telecommuting customer service jobs

Need a well-designed resume template for your next customer service job?

Create your perfect customer service resume today.

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1 to 50 of 67 for Customer Success Manager

  • 100% Remote Job Full-Time Employee
    WA, OR, CA, NV, ID, UT, AZ, MT, WY, CO, NM, BC, Canada 
    Drive successful outcomes for customers, act as a trusted advisor and advocate, manage customer product adoption journey, facilitate removal of adoption blockers, work across business and technical stakeholders.
  • 100% Remote Job Full-Time Employee
    BC, Canada, ON, Canada, or US National 
    As a Customer Success Manager, you'll own a book of business, conduct business reviews, manage adoption of key features, and collaborate with internal teams to ensure customers achieve their business goals.
  • 100% Remote Job Full-Time Employee
    NM 
    Manage and retain a book of business for small to mid-tier customers, ensuring high satisfaction, adoption, and engagement. Build strong customer and community relationships and collaborate with cross-functional teams for partnership growth and sustai..
  • 100% Remote Job Full-Time Employee
    London, United Kingdom UK
    As a Customer Success Manager, partner with customers to achieve desired outcomes, resolve blockers to success, and ensure they extract the most value from the platform. Retain and grow revenue, build strong relationships, and represent the voice...
  • 100% Remote Job Full-Time Employee
    US National 
    Manage a book of business, lead account renewals, address client needs, cultivate relationships with stakeholders, provide responsive service, manage partner onboarding, become a product expert, provide internal product feedback, contribute to team in..
  • 100% Remote Job Full-Time Employee
    US National 
    Drive customer adoption and success for SaaS solutions, building effective success plans, collaborating with internal teams, and identifying renewal risks. Develop a rapport with customers and provide feedback for continuous improvement.
  • 100% Remote Job Full-Time Employee
    Munich, Germany 
    Drive adoption, value, and upsell opportunities for large enterprise customers. Build and deliver strategic Customer Success Plans. Mitigate deployment challenges. Advocate for customers within the company ecosystem. Experience in a customer facing...
    Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This company won a Glassdoor Employees' Choice Award for being a Best Place to Work
  • 100% Remote Job Full-Time Employee
    Italy 
    Drive adoption, value, and upsell opportunities for large enterprise customers. Build strategic customer success plans and mitigate deployment challenges. Advocate for customers and build strong relationships.
    Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world This company won a Glassdoor Employees' Choice Award for being a Best Place to Work
  • 100% Remote Job Full-Time Employee
    Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Ukraine, United Kingdom UK
    Manage a portfolio of Enterprise customers, aligning Vercel's platform features with their business strategy. Drive adoption and value by leading customers through training and best practices. Maintain high levels of engagement and satisfaction while ..
  • 100% Remote Job Full-Time Employee
    Los Angeles, CA 
    Nurture and grow customer relationships, ensure satisfaction and retention. Collaborate with product team to communicate customer feedback and influence product development. Identify opportunities for account growth and lead renewal and upsell convers..
  • 100% Remote Job Full-Time Employee
    Germany 
    Drive successful adoption and expansion of Tealium's solution with customer accounts. Build and nurture relationships, monitor customer health, and identify growth opportunities. Translate business challenges into Tealium features.
    Employer is an Inc. 500 Company
  • 100% Remote Job Full-Time Employee
    Portugal 
    Ensure customers receive maximum business value from the PXM platform, perform business reviews, capture customer feedback, help customers plan and execute their program, identify upselling opportunities, evangelize customer success stories.
    This company is one of Outside Magazines Best Places to Work list. A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women.
  • 100% Remote Job Full-Time Employee
    San Francisco, CA 
    Drive customer engagement and adoption, establish success metrics, track results, build relationships, identify and expand account opportunities, and collaborate with marketing managers to plan campaigns.
    A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur.
  • 100% Remote Job Full-Time Employee
    US National 
    Empower clients to achieve their goals using the Emotive Conversational Sales Platform. Manage the entire customer lifecycle, build relationships, and identify opportunities for additional investments. Provide feedback to the product team and improve ..
  • 100% Remote Job Full-Time Employee
    Japan 
    Collaborate closely with the Sales team to develop strong customer relationships, facilitate business reviews, drive the realization of customer value, and identify potential expansion opportunities in the Book of Business.
    Employer is a Fortune 100 Best Company to Work For Employer is one of Fast Company's Most Innovative Companies. Named a Best Workplace for Diversity by Great Places to Work, based on employee surveys about inclusion, diversity, and representation. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. The Human Rights Campaign named this employer as one of the Best Places to Work. This employer was rated a Best Company to Work for in New York. This company was rated as one of the Best Companies to Work for in Texas.
  • 100% Remote Job Full-Time Employee
    US National 
    Take a leading role in ensuring that customers are successfully onboarded to company in accordance with their success goals. Provide training and education throughout the onboarding process, and work closely with team members to ensure project...
  • 100% Remote Job Full-Time Employee
    US National 
    Develop methods of account management that allow for continuous improvement in customer satisfaction and retention rates. Collaborate with our Finance department to manage the renewal process.
  • 100% Remote Job Full-Time Employee
    Mexico 
    Understand customer needs, create success plans, monitor health, handle escalations, renew contracts, identify expansion opportunities, maintain product expertise, measure success through onboarding, retention, and upsell.
  • 100% Remote Job Full-Time Employee
    US National 
    Build and maintain customer relationships in the Enterprise segment in order to drive product adoption, expansion, and customer advocacy. Lead the development of long-term success plans with your customers.
  • 100% Remote Job Full-Time Employee
    US National 
    Responsible for the management of a portfolio of client accounts to foster long-term business relationships. Monitor customer health to track usage and customer satisfaction. Forecast retention, renewal, and status for assigned accounts.
  • Hybrid Remote Job Full-Time Employee
    Poland 
    Drive the post-sales journey of a sub-set of accounts, from product adoption, expansion, advocacy, and ultimately, to renewal. Maintain a proactive cadence of communication/engagement with assigned accounts to help drive usage and adoption.
  • 100% Remote Job Full-Time Employee
    US National 
    Be the main point of contact between the company and a set of named enterprise accounts. Provide insights to customers to ensure that they get the most out of the company solution(s) they use. Be the voice of the customer when dealing with the Product...
  • 100% Remote Job Full-Time Employee
    US National 
    Coordinate, develop, and deliver quarterly business reviews to customers to show progress, value, and growth potential. Maintain a positive geographic territory net revenue retention. Act as the SME on the platform and help our customers leverage our...
  • 100% Remote Job Full-Time Employee
    Ireland 
    Seeking a Customer Success Manager to build client relationships, service and sell to customers. Identify and mitigate churn risk, retain and grow a customer base, and promote customer satisfaction and loyalty. At least 3 years of experience required.
    Employer is an Inc. 500 Company
  • Hybrid Remote Job Full-Time Employee
    Plano, TX 
    Drive product adoption, retention, and program expansion by understanding customer goals, pain points, and workflows. Build strong relationships with customers, monitor their needs, and gather feedback for product improvement.
  • 100% Remote Job Full-Time Employee
    US National (Not hiring in HI) 
    Develop executive relationships and present executive business reviews. Build trusted relationships with customers, drive product adoption, and achieve customer-defined outcomes. Conduct regular business reviews and track key metrics for customers.
  • Hybrid Remote Job Full-Time Employee
    US National 
    Customer Success Manager needed. Develop trusted decision maker relationships with each customer. Serve as lead contact point. Will educate customers about product features as well as data output for them to get a lot of value from products.
  • 100% Remote Job Full-Time Employee
    Canada 
    As a key member of our Success organization, you'll be the owner of ongoing consultative relationships with our most important clients. Play the role of quarterback for pre-sales, implementations and ongoing optimization.
  • 100% Remote Job Full-Time Employee
    US National 
    As a key member of our Success organization, you'll be the owner of ongoing consultative relationships with our most important clients. Play the role of quarterback for pre-sales, implementations and ongoing optimization. If you're looking to create...
  • Hybrid Remote Job Full-Time Employee
    Stratford-upon-Avon, United Kingdom UK
    Build meaningful, long-lasting partnerships and be trusted as your customers' strategic advisor to ensure retention and secure expansions. Empower your customers to decommission their legacy processes and become fully confident using the product...
  • Full-Time Employee
    Sydney, Australia Australia
    Manage large accounts, ensure customer satisfaction and retention, provide guidance to customers on product use and collaborate with sales and professional services teams. Minimum 3 years of experience in customer success or account management required.
  • 100% Remote Job Full-Time Employee
    Australia, Bangladesh, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam, or US National AustraliaIndia
    Onboard new customers and introduce them to our products and support processes. Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries. Collaborate with Sales, Field Engineering...
    100 Top Companies To Watch for Remote Jobs This company is verified by Remote.co as a remote-friendly employer.
  • Hybrid Remote Job Full-Time Employee
    Krakow, Poland 
    Drive customer success as the main contact for Standard tier accounts, providing timely messaging and guiding customers to resources for value attainment. Proactively identify challenges, reduce product churn, and address customer queries to create sh..
  • 100% Remote Job Full-Time Employee
    US National 
    Repaying customer trust by ensuring successful product integration, managing customer needs and prioritizations, troubleshooting support requests, creating/updating documentation, and continuously improving integration process.
  • 100% Remote Job Full-Time Employee
    Australia, New Zealand Australia
    Cultivate relationships, guide users in optimizing digital fundraising, ensure success in surpassing goals. Proactively manage customer relationships, run training sessions, advocate for customers, and contribute to fundraising best-practices through ..
  • Hybrid Remote Job Full-Time Employee
    London, United Kingdom UK
    Act as an evangelist for us within our existing clients and build strategic relationships from C-suite down. We are looking for someone who can drive value for our customers, seek new business opportunities within existing accounts, and be comfortable...
  • 100% Remote Job Full-Time Employee
    US National 
    Develop and deliver content and programs to facilitate our customer adoption and reduce churn at scale. Onboard and activate new customers, and ensure they derive maximum value from their investment in our platform, utilizing key features...
  • 100% Remote Job Full-Time Employee
    MI, IN, KY, TN, GA, FL, OH, NC, SC, WV, VA, PA, DC, CT, NJ, NY, RI, NH, ME, MD, DE, VT, ND, SD, NE, KS, OK, TX, MN, IA, MO, AR, LA, WI, IL, MS, AL 
    Coordinating resources throughout the sales cycle, including between support and the account executive. Nurturing and expanding the company's relationship with customer accounts of various sizes and industries. Keeping abreast of competition...
  • 100% Remote Job Full-Time Employee
    US National 
    Deliver a superior customer experience, cultivate relationships, promote customer satisfaction, and drive customer retention. Upsell, cross-sell, and renew products and services while serving as a voice of the customer to prioritize improvements.
  • 100% Remote Job Full-Time Employee
    US National 
    Own a book of business, solve issues, and help customers stay current on invoices. Build meaningful relationships with healthcare executives and articulate the value proposition of products to stakeholders. Capture feedback from prospects and work cro..
  • 100% Remote Job Full-Time Employee
    Canada, Mexico, or US National 
    Optimize and enrich customer experience throughout the customer lifecycle. Proactively engage customers, identify opportunities for business expansion, and ensure customer success and satisfaction. Measure and monitor customer adoption and health...
  • 100% Remote Job Full-Time Employee
    US National 
    Build and maintain strong relationships with customers, manage customer deployments, provide ongoing support, drive adoption and satisfaction, collaborate with cross-functional teams, and stay up-to-date on banking trends.
  • 100% Remote Job Full-Time Employee
    Spain 
    Manage customer success cycle, build strong relations with customers and stakeholders, drive product adoption, generate expansion revenue, supervise complex projects, troubleshoot issues, collect feedback, and serve as a customer advocate.
  • 100% Remote Job Full-Time Employee
    Germany 
    Establish trusted relationships with customers, consult on digital learning programs, provide guidance on content and solutions, drive customer success and growth, analyze account health, and collaborate with the account team for expansion and renewal.
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Employee
    United Kingdom UK
    Serve as the primary point of contact for your assigned accounts, fostering trust and confidence in our partnership. From onboarding through the full customer lifecycle. Develop a deep understanding of the customer's business and industry to provide...
  • 100% Remote Job Full-Time Employee
    India India
    Develop a deep understanding of the customer's business and industry to provide tailored solutions and advice. Work closely with customers to create and execute a success plan that aligns with their business objectives and maximizes the value they...
  • 100% Remote Job Full-Time Employee
    Mexico 
    Serve as the primary point of contact for your assigned accounts, fostering trust and confidence in our partnership. From onboarding through the full customer lifecycle. Develop a deep understanding of the customer's business and industry to provide...
  • 100% Remote Job Full-Time Employee
    Brazil 
    Develop a deep understanding of the customer's business and industry to provide tailored solutions and advice. Work closely with customers to create and execute a success plan that aligns with their business objectives and maximizes the value they...
  • 100% Remote Job Full-Time Employee
    Canada 
    Proactively engage with customers to understand their needs, challenges, and objectives. Serve as the primary point of contact for your assigned accounts, fostering trust and confidence in our partnership. From onboarding through the full customer...
  • 100% Remote Job Full-Time Employee
    South Africa 
    Seeking a Customer Success Manager to support new and existing customers, helping to drive retention, increase member engagement, and maintain high levels of customer satisfaction. The Customer Success Manager acts as a trusted advisor to HR...