Customer Service Jobs - Remote Work From Home & Flexible

Customer Service Jobs - Remote Work From Home & Flexible

Welcome to remote, part-time, freelance, and flexible customer service jobs! Customer service professionals serve as the direct point of contact for customers, providing them with an adequate level of service, and help with their questions or concerns. Customer service professionals provide information and support... More

Welcome to remote, part-time, freelance, and flexible customer service jobs! Customer service professionals serve as the direct point of contact for customers, providing them with an adequate level of service, and help with their questions or concerns. Customer service professionals provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

Common customer service job titles include customer service specialist, call center representative, and online chat agent. Entry-level customer service jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere customer service jobs or remote “customer service jobs near me,” FlexJobs can help your search.

Looking for remote, part-time, or freelance customer service jobs? FlexJobs can help.

Which Types of Jobs Are Related to Customer Service Jobs?

Common customer service jobs include customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.

More Information About Customer Service Careers and Finding Remote Jobs:

How to Get an At-Home Customer Service Job

12 Companies That Hire for Remote Customer Service Jobs

Remote Customer Service Jobs are also known as:

  • online customer service jobs
  • virtual customer service jobs
  • work from home customer service jobs
  • telecommuting customer service jobs

Need a well-designed resume template for your next customer service job?

Create your perfect customer service resume today.

We recommend you enter a location since many remote jobs have city, state or country requirements.
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151 to 200 of 2,161

  • 100% Remote Job Full-Time Employee
    Ireland 
    Resolve escalated Technical Support tickets, assist with issue identification and resolution, coordinate with internal teams and customers for issue resolution, and improve customer experience through project execution.
    Employer is a Fortune 100 Best Company to Work For Employer is an Inc. 500 Company Employer is one of Fast Company's Most Innovative Companies. A 50 Best Small & Medium Workplace by Great Places to Work and Entrepreneur. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women.
  • New! 2 days ago
    100% Remote Job Part-Time Employee
    QC, Canada 
    Reaching individuals by phone, convincing them to complete surveys, recording responses into the database, accurately typing open-ended answers, and maintaining excellent communication skills in a remote phone interviewer position.
  • 100% Remote Job Full-Time Employee
    London, United Kingdom UK
    As a Customer Success Manager, partner with customers to achieve desired outcomes, resolve blockers to success, and ensure they extract the most value from the platform. Retain and grow revenue, build strong relationships, and represent the voice...
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    MB, Canada 
    Conduct phone interviews, record responses, and type open-ended answers. Flexible schedule, customer service experience preferred, and must have a quiet workspace with necessary equipment. Excellent communication skills required.
  • New! 2 days ago
    100% Remote Job Full-Time Employee
    Devens, MA 
    Schedule and optimize service work, meet customer commitments, use AI scheduling platform, resolve issues, monitor technician activity, develop action plans. Requires 2 years of customer service and coordinating/scheduling experience.
  • 100% Remote Job Full-Time Employee
    Hoover, AL 
    Achieves Contact Center targets and goals by providing advice, guidance, and education on financial products and services. Educates customers on products, resolves issues, and refers to internal experts when needed.
    Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer named by Forbes and Statista as one of America's Best Employers for Diversity. The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks
  • Hybrid Remote Job Full-Time Employee
    Warrington, United Kingdom UK
    Engaging with our customers, wider team and partners through telephone calls, email or letter providing regular updates when required.
  • 100% Remote Job Full-Time Employee
    US National 
    Receive patient referral requests, document patient information in EMR system, and respond to inquiries from prospective patients and local providers in both English and Spanish. Work in a monitored remote office setting.
  • 100% Remote Job Full-Time Employee
    OH 
    Assist external users with technical inquiries, troubleshoot basic agent issues, and provide resolution. Ensure exceptional customer service experiences and follow appropriate escalation paths to resolve technical issues.
    100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer named by Forbes and Statista as one of America's Best Employers for Diversity. The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) A Training Magazine Top 125 for successful learning and development programs. Company is multinational in its operations and selected as a Great Place to Work.
  • 100% Remote Job Full-Time Employee
    GA 
    Investigate potential credit card fraud cases, analyze account history, contact customers and merchants for additional information, and maintain accurate documentation. Respond to account inquiries, build knowledge of fraudulent activity, and assist w..
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks
  • 100% Remote Job Full-Time Employee
    AZ, CO, ID, MT, NM, NV, OR, TX, UT, WA, WY 
    Provide academic advisement, coaching, and customer service to students. Bridge the gap between students and University administration, ensuring access to information, policies, procedures, and requirements. Engage and develop rapport with diverse stu..
    The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work. This company was named a Best Company to Work for in Florida by Florida Trend Magazine.
  • 100% Remote Job Full-Time Employee
    IL 
    Sell and book air travel for domestic and international participants. Resolve customer needs and issues, handle airline schedule changes, and promote additional services. Provide excellent customer service and foster relationships with participants.
  • 100% Remote Job Full-Time Employee
    Swansea, IL 
    Provide technical support for commercial and business clients utilizing treasury management products and services. Troubleshoot complex banking issues, handle client phone interaction, and liaise with other areas of the bank to resolve transaction dis..
    Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer named by Forbes and Statista as one of America's Best Employers for Diversity. The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks
  • 100% Remote Job Full-Time Employee
    US National 
    Provide accurate and efficient customer support, resolving issues, educating customers. Requires in-depth knowledge of products, services, procedures, and ability to work with multiple software programs. French/English bilingual. Salary range $15.00 -..
    Employer named by Forbes and Statista as one of America's Best Employers for Diversity. A Training Magazine Top 125 for successful learning and development programs.
  • 100% Remote Job Full-Time Employee
    MI, IN, KY, TN, GA, FL, OH, NC, SC, WV, VA, PA, DC, CT, NJ, NY, RI, NH, ME, MD, DE, VT 
    Provide phone support to customers and store team members, including locating parts, placing orders, tracking shipments, and resolving concerns. De-escalate issues, provide technical support, meet targets, and complete training.
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    ME, NH, MA, RI, CT, NY, NJ, DE, MD, VA, NC, SC, GA, FL, MI, IN, KY, TN, OH, WV, PA, DC, VT 
    Provide best-in-class service to customers and field team members by answering calls, chats, and emails. Support customers in B2B online ordering, loyalty programs, general questions, and technical programs. Maintain composure, update customer...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    AZ, AL, TX 
    Provide insurance recommendations, quotes, and issue policies. Use consultative approach to determine customer needs and provide solutions. Join an inbound sales team that promotes teamwork and collaboration.
  • 100% Remote Job Full-Time Employee
    CA, CT, FL, GA, IL, IN, MD, MA, MI, MN, NV, NH, NJ, NY, NC, OR, SC, SD, TX, WV, WI, WY 
    Provide prompt and precise customer service to clients and advertising agencies. Maintain client deals using internal sales-based/trafficking systems. Collaborate with various departments and offices across the country daily.
  • 100% Remote Job Full-Time Employee
    US National 
    Provide best in class customer service to assigned accounts, manage clients and service the advisor and plan sponsor, inform customers of industry changes, drive client retention, and promote new products and services to advisors and plan sponsors.
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Employee
    Suwanee, GA, Boston, MA, Bala Cynwyd, PA, Hoffman Estates, IL, Indianapolis, IN, Lake Oswego, OR, Las Vegas, NV, Plano, TX 
    Investigate claims, determine policy coverage, negotiate settlements, and maintain accurate documentation. Strong customer service and organizational skills required. High school diploma or equivalent required; Bachelor's degree preferred.
    Employer is a Fortune 500 Company 100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer named by Forbes and Statista as one of America's Best Employers for Diversity. Named a Best Workplace for Diversity by Great Places to Work, based on employee surveys about inclusion, diversity, and representation. The Human Rights Campaign named this employer as one of the Best Places to Work. This company is listed as a Top 50 Employer for Equal Opportunity by Equal Opportunity Magazines.
  • 100% Remote Job Full-Time Employee
    US National 
    Assist in interdepartmental operations improvement, develop relationships internally and externally to identify appropriate teams and collaborate on improving processes, seek solutions for technological advancement of customer services.
  • 100% Remote Job Full-Time Freelance
    MI, IN, KY, TN, GA, FL, OH, NC, SC, WV, VA, PA, DC, CT, NJ, NY, RI, NH, ME, MD, DE, VT, ND, SD, NE, KS, OK, TX, MN, IA, MO, AR, LA, WI, IL, MS, AL 
    Handle healthcare inquiries from members and providers via phone and email. Communicate about claims status, payment methodology, contract terms, and procedures. Must have 2+ years of healthcare call center experience and knowledge of medical...
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Employee
    US National 
    Review, analyze, and answer requests from internal and external customers for all lines of business. Process a variety of transactions, communicate with policyholders and agents, and develop strategies to achieve personal and departmental goals.
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world
  • 100% Remote Job Full-Time Employee
    US National 
    Provide exceptional customer service on a phone queue, counsel students on financial aid programs, and be a steward of the Student Finance Department. High school degree or equivalent required, prior experience a plus.
  • 100% Remote Job Full-Time Employee
    US National 
    Provides technical support and acts as primary liaison between customers, vendors, and field service technicians for repairs and services. Specializes in television services for hospitality, healthcare, and commercial industries.
  • 100% Remote Job Full-Time Employee
    US National 
    Provides customer support for retirement plan accounts. Responds to service inquiries, handles client transactions, documents and processes requests, supports client reporting, and assists in coordinating plan activities.
    A Training Magazine Top 125 for successful learning and development programs. The Human Rights Campaign named this employer as one of the Best Places to Work. These employers are recognized as having top programs to support adoptive families.
  • 100% Remote Job Full-Time Employee
    US National 
    Manage a book of business, lead account renewals, address client needs, cultivate relationships with stakeholders, provide responsive service, manage partner onboarding, become a product expert, provide internal product feedback, contribute to team in..
  • 100% Remote Job Full-Time Employee
    US National (Not hiring in IL) 
    Support clients and families in a virtual intensive outpatient program by providing care coordination, resolving concerns, scheduling appointments, and ensuring exceptional service. Act as a liaison between clients and internal teams.
  • 100% Remote Job Full-Time Employee
    US National 
    Drive customer adoption and success for SaaS solutions, building effective success plans, collaborating with internal teams, and identifying renewal risks. Develop a rapport with customers and provide feedback for continuous improvement.
  • New! 3 days ago
    100% Remote Job Full-Time Employee
    US National 
    Provide exceptional customer service and guidance to students and staff through the financial aid process. Maintain accurate records and documentation. Participate in team meetings and support the university's commitment to diversity and inclusion.
    This employer was rated a Top Workplace in MN.
  • New! 3 days ago
    100% Remote Job Full-Time Employee
    Canada, or US National 
    Advise and arrange travel for corporate business customers, conduct analysis and research on travel options, arrange and book domestic and international business travel, ensure compliance to travel policies and regulatory requirements.
    Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Employee
    US National 
    Deliver high-quality customer support by promptly responding to inquiries, troubleshooting and resolving issues, communicating effectively, managing customer expectations, documenting interactions, collaborating with internal teams, and continuously...
  • New! 3 days ago
    100% Remote Job Full-Time Employee
    US National 
    Process customer orders, coordinate patient lab results, provide superior customer service, solve routine and complex problems, document activity, adhere to work schedule, work independently and as a team, strong communication and problem-solving...
    The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP)
  • 100% Remote Job Full-Time Employee
    US National 
    Lead team to manage billing processes, coach associates, build client relationships, report regularly, propose KPI improvement plans, ensure productivity and quality. Required: High School Diploma, 2 yrs experience in customer service and medical billing.
  • New! 3 days ago
    100% Remote Job Full-Time Employee
    US National 
    Create strong, authentic, and trusted player relationships. Exceed engagement and service level targets. Assist in reactivation efforts and effectively distribute promotional budget. Compile player feedback to support platform improvements and identif..
  • New! 3 days ago
    100% Remote Job Full-Time Employee
    US National 
    Responsible for timely and accurate enrollment processing across multiple locations. Maintain payer portals, ensure accuracy of client banking data, and follow up on enrollment submissions. Meeting productivity and quality standards.
  • 100% Remote Job Full-Time Employee
    Canada, or US National 
    Advise and arrange travel for corporate clients, conduct analysis and research on travel options, ensure compliance to travel policies, and collaborate within the team to improve service levels. Native GDS expertise required.
    Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Employee
    US National 
    Assist the team in maximizing accuracy and productivity. Research and resolve complex or escalated issues. Monitor and provide feedback on calls and emails. Act as a resource for questions and issues.
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world These employers are recognized as having top programs to support adoptive families. This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    US National 
    Provide Tier 1 support to employees system-wide by responding to inquiries, reviewing data, and ensuring highest quality of service. Requires vocational training or college coursework, 3 years of HR or healthcare administration experience...
  • New! 3 days ago
    100% Remote Job Full-Time Employee
    US National 
    Interpret conversations between Burmese and English speakers in various industries. Maintain professionalism, punctuality and cultural sensitivity. Work from home with paid training and advancement opportunities.
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Employee
    US National (Not hiring in AZ, CA, DC, IL, IA, MA, MN, MT, NY, WA) 
    Qualify insurance shoppers through outbound calls, ask targeted questions to determine customer goals, meet performance metrics, provide excellent customer service, handle challenges, and maintain data entry accuracy.
    Employer is an Inc. 500 Company The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP)
  • 100% Remote Job Full-Time Employee
    US National (Not hiring in CA, CO, CT, DE, DC, HI, IL, IA, MD, MA, MN, MT, NV, NY, OR, PA, VT, WA) 
    Supervise and coach a remote team to provide customer service and sales support. Monitor team productivity and provide training to enhance performance. Communicate with other departments and management to resolve problems.
    Employer is an Inc. 500 Company The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP)
  • 100% Remote Job Full-Time Employee
    US National 
    Insurance Follow-Up Specialist needed for billing and reimbursement, contacting insurance companies for payment, and functional leadership. Strong customer service skills and insurance billing knowledge required.
  • New! 3 days ago
    100% Remote Job Full-Time Employee
    US National 
    Provide Nepali-English interpretation via video and audio sessions for various industries. Maintain professionalism and punctuality, and adapt to technology enhancements. Must be fluent in Nepali and English, with cultural competency and high accuracy.
    100 Top Companies To Watch for Remote Jobs
  • New! 3 days ago
    100% Remote Job Part-Time Employee
    US National 
    Handle calls between Taiwanese and English speakers, breaking communication barriers in various industries. Provide accurate interpretation, maintain professionalism, and follow client instructions. Demonstrate cultural sensitivity and adapt to techno..
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Employee
    US National 
    Manage inbound calls, emails, and chats related to the eMoney platform. Support team members in areas of expertise. Identify customer needs, research issues, and provide solutions. Meet targets and maintain call quality.
    This company was named as one of the Best Companies to Work for in Pennsylvania.
  • 100% Remote Job Full-Time Employee
    Durham, NC 
    Provide high-level administrative support to the regional director and other office directors. Coordinate events, meetings, travel, and internal communication methods. Conduct research, analysis, and literature reviews for external publications.
  • 100% Remote Job Temporary
    VA 
    Handle inbound and outbound calls in a non-scripted call center environment, providing white-glove service to both English and Spanish speaking customers. Review documents, maintain customer records, and ensure customer satisfaction. Work non-standard..
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Employee
    US National 
    Answering release of information related calls and inquiries accurately and timely. Review, research, resolve and respond to inquiries received via telephone, email or written correspondence. Document all calls, inquiries and resolution in detail in s..
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Employee
    US National 
    Process requests for patient health information, maintain confidentiality, safeguard patient records, and ensure compliance with HIPAA standards. Work in an office environment with minimal exposure to unpleasant or hazardous conditions. High school di..
    100 Top Companies To Watch for Remote Jobs