Developer Jobs - Remote Work From Home & Flexible
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30+ days agoSupport technical queries of the community, especially around topics such as zero-knowledge, blockchain development, and DeFi. Technical background in either DeFi or zero-knowledge cryptography. Previous experience as a Developer, Developer Advocate or...
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28 days agoSupport technical queries in the community, gather feedback to improve resources, ensure availability of resources for builders, create and share tech content, collaborate with tech team to assist in communication to developer community.
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30+ days agoRespond to escalated customer cases regarding technical and functional questions or issues. Handle complex issues dealing with various platforms, applications, and integrations. Work closely with developers and product management to diagnose and resol..
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30+ days agoProvide exceptional customer support via calls, chats, and emails. Build positive relationships with customers. Stay up-to-date with cutting-edge technology. Communicate with developers and other departments of various IT companies.
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19 days agoCollaborate with cross-functional teams including developers, designers, and content creators to resolve complex issues. Assist customers using web-building and photo-editing programs i.e., WordPress, Canva, Photoshop.
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30+ days agoProvide exceptional customer support via calls, chats, and emails. Build positive relationships with customers, meet team KPIs, and stay up-to-date with cutting-edge technology. Communicate with developers and other departments of various IT companies.
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24 days agoOnboard new customers and introduce them to our products and support processes. Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries. Collaborate with Sales, Field Engineering...
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1 week agoProvide technical support, develop and present demonstrations of solutions, manage and run PoCs, respond to RFPs, and be an interface to Product and Engineering teams. 3+ years of customer-facing sales or consulting experience required.
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1 week agoManage a portfolio of Enterprise customers, aligning Vercel's platform features with their business strategy. Drive adoption and value by leading customers through training and best practices. Maintain high levels of engagement and satisfaction while ..
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1 week agoResolve customer concerns, improve internal tooling, and engineer solutions to enhance customer experience. Excellent communication skills, experience in technical support, and passion for customer success required. Availability for on-call work and r..
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30+ days agoLead Bitwarden's technical evangelism efforts by fostering connections with the community, educating diverse audiences, conducting product demos, and guiding customers to maximize Bitwarden's potential. Manage a team and support sales initiatives.
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30+ days agoProvide technical support to customers on IaC and DevOps. Troubleshoot and resolve issues on infrastructure deployments, configuration management, and automation. Collaborate with cross-functional teams to resolve complex issues.
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30+ days agoProvide technical support to customers on infrastructure-as-code and DevOps concepts. Troubleshoot and resolve issues with deployments and configuration management. Collaborate with cross-functional teams to resolve complex technical and business issues.
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New! YesterdayProvide technical support to customers through email, chat, and GitHub issues. Understand and resolve complex issues, file tickets for engineering team, and improve support processes. Balance enterprise and online user needs.
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22 days agoProvide technical support to customers on infrastructure-as-code and DevOps concepts. Troubleshoot and resolve issues with deployments and configuration management. Collaborate with cross-functional teams to resolve complex technical and business issues.
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29 days agoProvide telephone and help desk support, troubleshoot and test issues, write internal support notes, train clients on all aspects of the product, assist with Quality Assurance, produce client training materials, and collaborate with other internal sta..
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30+ days agoCoordinate with the customer support and tech teams to gather feedback from the community and share it internally. Ensure resources are available for members through Discord, socials, and forums. Create and share content about the ecosystem in local...
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30+ days agoModerate and manage the Framework Community, engage in social feeds and pages, capture community sentiment, and drive community initiatives. Provide top-quality support to technical communities and have a deep familiarity with PCs.
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30+ days agoProviding world-class customer support, investigating and resolving issues, demonstrating leadership in resolving technical issues, and collaborating with engineering teams to improve products and customer service.
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30+ days agoProvide world-class customer support, investigate and resolve issues, propose new features, and collaborate with other teams to improve processes. Must have strong technical skills and be able to work independently. Full-time position with remote work..
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29 days agoServe as the primary point of contact for numerous customers of Vail's Routing and Call Control (RACC) platform. You would assist customers based on their specific needs by troubleshooting and solving issues they have in their self-service RACC portal...
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30+ days agoWork on messaging email cases and troubleshoot message deliverability issues. Guide customers through the development of their SMS application. Collaborate with teammates and report customer problems for process improvement.
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19 days agoDevelop the highest levels of trust between Arcadia and our partners to ensure seamless operations and 100% contract execution. Work with internal partners to ensure excellent presentations of data, regulatory guidance, and financial reporting.
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17 days agoEngage with customers via multiple channels (ticketing system, and screen sharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the product.
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28 days agoCoordinating resources throughout the sales cycle, including between support and the account executive. Nurturing and expanding the company's relationship with customer accounts of various sizes and industries. Keeping abreast of competition...
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24 days agoProvide technical support to open-source Enterprise customers with engineering backgrounds. Collaborate with Technical Support Specialist teammates, product and engineering teams. Fix bugs, automate tasks, and contribute to the knowledge base.
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30+ days agoDrive adoption and success of customers in their journey with Observability. Own post-sales relationship for a portfolio of accounts. Develop and scale customer lifecycle events. Represent the customer in internal meetings with Engineering and...
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30+ days agoGenerating new business in Europe, focusing on player/customer support and community management solutions. Creating a client base through outreach campaigns and managing the full sales cycle from prospecting to closing.
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19 days agoDevelop, automate and scale customer lifecycle events including kickoff/onboarding, executive business review, new feature announcements, capacity over/under utilization and user engagement. Keep up to date on technologies...
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30+ days agoProvide support to customers via Intercom (chat and email), Whatsapp and calls via Aircall throughout the shift. Seek to improve customer satisfaction with each conversation. Work side-by-side with processing agents, ensuring customer updates are...
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30+ days agoThis role includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. The Customer Support Specialist will be responsible for maintaining positive customer relations and satisfaction by...
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30+ days agoProvide technical support to customers, respond to escalated cases, analyze and resolve complex technical issues. Collaborate with cross-functional teams to deliver white glove service and support. Monitor metrics and ensure high levels of customer ...
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26 days agoDemonstrate ownership, follow-through with customers & drive issues to resolution. Reproduce customer issues & test new product functionality. Partner with customers to achieve their desired goals by illustrating best practices. Adhere to contractual ...
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30+ days agoProvide technical support for real-time production systems, troubleshoot technical support requests, identify root causes, and drive enterprise customers towards resolution within defined SLAs. Liaise with customers and PubNub Engineering to resolve c..
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30+ days agoProvide technical support to customers globally, troubleshoot and resolve complex technical and operational issues, collaborate with multiple teams, and monitor customer support metrics to ensure high levels of satisfaction.
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30+ days agoProvide support to customers via Intercom (chat and email) with KPIs and occasional phone support throughout the shift. Seek to improve customer satisfaction with each conversation. Ensure the recent update is documented in our internal systems by...
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30+ days agoResponsibilities will include leading troubleshooting efforts as well as conducting training and Q&A sessions with customers and prospects. Your expertise in frontend web development and deep understanding of company product will be paramount in ...
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27 days agoProvide exceptional customer support via chats, emails, and phone calls. Build positive relationships with customers and meet team KPIs. Stay up-to-date with cutting-edge technology and maintain knowledge of clients' products and services.
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27 days agoProvide exceptional multilingual customer support via calls, chats, and emails. Build positive relationships with customers, stay up-to-date with cutting-edge technology, and maintain working knowledge of clients' products and services.Secure sensitive...
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8 days agoDiagnose and troubleshoot Level 1 problems with personal computer hardware, software, and peripherals. Answer help desk line and respond to users' requests. Acknowledge receipt of all user requests within defined service levels.
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30+ days agoAbility to identify key champions and potential areas of expansion. Self-learner and self-starter, able to become a product expert and customer advocate. Strong organizational skills and detail-oriented skills needed Excellent written and verbal...
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24 days agoDevelop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand. Minimum 6 months Tier 1 experience (1 year preferred) meeting all department and performance expectations.
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30+ days agoEngage with customers through various channels, empower them to connect goals with solutions, collaborate with internal teams, lead webinars, and create documentation. Provide exceptional customer service and technical support.
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26 days agoBe the primary face of our organization to our customers to ensure we meet and/or exceed customer expectations on the Redpanda operation. These may be customer focused areas related to configuration, hardware, documentation, product, or requests for...
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30+ days agoDeliver exceptional customer care, investigate reports, answer technical questions, and enforce company policies to ensure a fair, safe, and fun experience for all players. Collaborate with a dynamic team.
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30+ days agoProvide first-class customer support and ensure a fair, safe, and fun experience for players. Investigate reports, answer technical questions, and enforce company policies. Collaborate with team members and maintain excellent communication quality.
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New! YesterdayPrioritize and escalate technical issues, perform client call-backs, assist with complex inquiries, participate in testing, troubleshoot and support platforms and offerings, ensure timely handling of escalated cases.
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30+ days agoTechnical Support Associate receives, analyzes, and escalates customer issues to the development team. They monitor infrastructure, handle escalated emails and chat issues, and create bug tickets with detailed replication steps.
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30+ days agoProvide consultative customer support through chat, email, and phone. Troubleshoot software issues, identify upgrade opportunities, and report bugs. Learn and grow in a dynamic, growth-oriented culture.
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30+ days agoDirectly respond to requests for new and experienced company users via email and chat. Investigate and escalate problem reports for product or billing transactions to appropriate teams. Collaborate with Engineering to resolve customer issues or...
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