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New! YesterdayDesign and implement client-facing implementation plans, monitor customer satisfaction, and increase adoption of Edmentum programs. Provide mentorship to Education Consultants and support sales by demonstrating credibility and expertise.
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New! YesterdayServe as a strategic partner to customers, driving initial product adoption and showcasing value. Identify upsell and cross-sell opportunities, provide product feedback, and strategize product enhancements. Become an expert in the product.
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New! 2 days agoDrive successful outcomes for customers, act as a trusted advisor and advocate, manage customer product adoption journey, facilitate removal of adoption blockers, work across business and technical stakeholders.
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New! 2 days agoAs a Customer Success Manager, you'll own a book of business, conduct business reviews, manage adoption of key features, and collaborate with internal teams to ensure customers achieve their business goals.
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New! 2 days agoManage and retain a book of business for small to mid-tier customers, ensuring high satisfaction, adoption, and engagement. Build strong customer and community relationships and collaborate with cross-functional teams for partnership growth and sustai..
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New! 2 days agoAs a Customer Success Manager, partner with customers to achieve desired outcomes, resolve blockers to success, and ensure they extract the most value from the platform. Retain and grow revenue, build strong relationships, and represent the voice...
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New! 3 days agoManage a book of business, lead account renewals, address client needs, cultivate relationships with stakeholders, provide responsive service, manage partner onboarding, become a product expert, provide internal product feedback, contribute to team in..
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New! 3 days agoDrive customer adoption and success for SaaS solutions, building effective success plans, collaborating with internal teams, and identifying renewal risks. Develop a rapport with customers and provide feedback for continuous improvement.
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New! 4 days agoDrive adoption, value, and upsell opportunities for large enterprise customers. Build and deliver strategic Customer Success Plans. Mitigate deployment challenges. Advocate for customers within the company ecosystem. Experience in a customer facing...
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New! 4 days agoDrive adoption, value, and upsell opportunities for large enterprise customers. Build strategic customer success plans and mitigate deployment challenges. Advocate for customers and build strong relationships.
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1 week agoManage a portfolio of Enterprise customers, aligning Vercel's platform features with their business strategy. Drive adoption and value by leading customers through training and best practices. Maintain high levels of engagement and satisfaction while ..
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8 days agoDrive growth by identifying upgrade opportunities and generating new revenues with existing customers. Develop relationships to optimize online engagement strategy. Build and present sales story using data and insights.
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9 days agoDelight clients with Revinate products, provide coaching and education for adoption, conduct customer reviews, deliver best practices, manage renewals and upsells, bring product feedback to the team. Strong account management and negotiation skills re...
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9 days agoManage customer relationships, drive product adoption, identify upsell opportunities, provide product feedback, and become an expert in the product. Requires customer success experience in a fast-paced environment. Nice to have B2B SaaS a..
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11 days agoNurture and grow customer relationships, ensure satisfaction and retention. Collaborate with product team to communicate customer feedback and influence product development. Identify opportunities for account growth and lead renewal and upsell convers..
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11 days agoBuild and maintain strong relationships with customers, understand their goals and needs, proactively engage with customers, drive customer adoption, provide guidance and best practices, collect and analyze customer data, share customer insights...
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11 days agoDrive growth and generate new revenues with existing customers. Develop relationships with customers to optimize their online engagement strategy. Understand and adapt to ongoing product and technology developments.
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11 days agoManage and improve recruiting operations for small and medium businesses using the Meeting Optimization Engine and Hire. Build relationships with stakeholders, track customer health, and collaborate with internal teams to ensure customer success.
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11 days agoDrive successful adoption and expansion of Tealium's solution with customer accounts. Build and nurture relationships, monitor customer health, and identify growth opportunities. Translate business challenges into Tealium features.
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11 days agoEnsure customers receive maximum business value from the PXM platform, perform business reviews, capture customer feedback, help customers plan and execute their program, identify upselling opportunities, evangelize customer success stories.
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11 days agoDrive customer engagement and adoption, establish success metrics, track results, build relationships, identify and expand account opportunities, and collaborate with marketing managers to plan campaigns.
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11 days agoEmpower clients to achieve their goals using the Emotive Conversational Sales Platform. Manage the entire customer lifecycle, build relationships, and identify opportunities for additional investments. Provide feedback to the product team and improve ..
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15 days agoDevelop positive customer relationships, drive adoption, manage customer programs, and champion the voice of the customer. Fluency in English and Japanese required with experience in customer success management or technical account management.
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15 days agoManage customer experience and journey, ensure service level agreements are met, and provide value-add solutions. Serve as the single point of contact for client escalations and collaborate with sales and engineering teams to develop relationships and..
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16 days agoBuild and maintain strong relationships with customers, acting as their main point of contact. Understand customers' goals, needs, and challenges. Guide customers and users through the onboarding process, ensuring a smooth and positive experience.
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16 days agoCollaborate closely with the Sales team to develop strong customer relationships, facilitate business reviews, drive the realization of customer value, and identify potential expansion opportunities in the Book of Business.
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16 days agoTake a leading role in ensuring that customers are successfully onboarded to company in accordance with their success goals. Provide training and education throughout the onboarding process, and work closely with team members to ensure project...
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17 days agoDevelop methods of account management that allow for continuous improvement in customer satisfaction and retention rates. Collaborate with our Finance department to manage the renewal process.
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18 days agoUnderstand customer needs, create success plans, monitor health, handle escalations, renew contracts, identify expansion opportunities, maintain product expertise, measure success through onboarding, retention, and upsell.
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19 days agoManage a portfolio of health plan and provider partners, serving as the main point of contact throughout the customer lifecycle. Lead program implementations and ensure milestones are achieved across various work streams...
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19 days agoManage a portfolio of managed services clients with sophisticated marketing strategies reliant on our products and services. Develop and implement customer success strategies, processes, and best practices to ensure high levels of customer...
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19 days agoBuild and maintain customer relationships in the Enterprise segment in order to drive product adoption, expansion, and customer advocacy. Lead the development of long-term success plans with your customers.
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19 days agoResponsible for the management of a portfolio of client accounts to foster long-term business relationships. Monitor customer health to track usage and customer satisfaction. Forecast retention, renewal, and status for assigned accounts.
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22 days agoDrive the post-sales journey of a sub-set of accounts, from product adoption, expansion, advocacy, and ultimately, to renewal. Maintain a proactive cadence of communication/engagement with assigned accounts to help drive usage and adoption.
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22 days agoClient Engagement and Relationship Management: Establish strong rapport with district stakeholders to assess their business needs, advising them with suitable platform recommendations. Foster and maintain strategic relationships at all levels within...
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22 days agoEnsure successful onboarding and training of customers. Communicate with customers on product updates and resolve their issues. Develop account planning strategies for customer retention and growth. Lead business review meetings to demonstrate the val..
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22 days agoBe the main point of contact between the company and a set of named enterprise accounts. Provide insights to customers to ensure that they get the most out of the company solution(s) they use. Be the voice of the customer when dealing with the Product...
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22 days agoCoordinate, develop, and deliver quarterly business reviews to customers to show progress, value, and growth potential. Maintain a positive geographic territory net revenue retention. Act as the SME on the platform and help our customers leverage our...
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23 days agoEstablish and nurture relationships with clients, analyze customer engagement, and identify opportunities for account growth and renewal. Achieve key success metrics and continuously refine internal processes. 2+ years of compliance and 3+ years of cu..
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23 days agoSeeking a Customer Success Manager to build client relationships, service and sell to customers. Identify and mitigate churn risk, retain and grow a customer base, and promote customer satisfaction and loyalty. At least 3 years of experience required.
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23 days agoDrive product adoption, retention, and program expansion by understanding customer goals, pain points, and workflows. Build strong relationships with customers, monitor their needs, and gather feedback for product improvement.
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23 days agoDevelop executive relationships and present executive business reviews. Build trusted relationships with customers, drive product adoption, and achieve customer-defined outcomes. Conduct regular business reviews and track key metrics for customers.
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24 days agoCustomer Success Manager needed. Develop trusted decision maker relationships with each customer. Serve as lead contact point. Will educate customers about product features as well as data output for them to get a lot of value from products.
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24 days agoAs a key member of our Success organization, you'll be the owner of ongoing consultative relationships with our most important clients. Play the role of quarterback for pre-sales, implementations and ongoing optimization.
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24 days agoAs a key member of our Success organization, you'll be the owner of ongoing consultative relationships with our most important clients. Play the role of quarterback for pre-sales, implementations and ongoing optimization. If you're looking to create...
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24 days agoBuild meaningful, long-lasting partnerships and be trusted as your customers' strategic advisor to ensure retention and secure expansions. Empower your customers to decommission their legacy processes and become fully confident using the product...
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24 days agoManage large accounts, ensure customer satisfaction and retention, provide guidance to customers on product use and collaborate with sales and professional services teams. Minimum 3 years of experience in customer success or account management required.
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24 days agoOnboard new customers and introduce them to our products and support processes. Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries. Collaborate with Sales, Field Engineering...
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24 days agoDrive customer success as the main contact for Standard tier accounts, providing timely messaging and guiding customers to resources for value attainment. Proactively identify challenges, reduce product churn, and address customer queries to create sh..
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24 days agoRepaying customer trust by ensuring successful product integration, managing customer needs and prioritizations, troubleshooting support requests, creating/updating documentation, and continuously improving integration process.
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