Help Desk Jobs - Remote Work From Home & Flexible
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30+ days agoProvide technical end-user support for a variety of client environments, assisting with user administration, Office 365 application support, software and hardware support, remote connectivity, server support, and network support.
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30+ days agoAssist internal employees and subcontractors with equipment set ups, returns, and troubleshooting. Assemble laptops and lead Zoom calls with subcontractors. Handle 20-30 tickets daily and multitask while assisting employees with various issues.
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30+ days agoProvide daily technical assistance and support for incoming queries & issues related to Mac systems, software, and hardware.Respond to queries via the ticketing system or in person as applicable.Install, modify, and repair computer hardware and software.
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New! Yesterday
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26 days agoRespond to queries on the phone, via email and through remote access. Offer technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Train computer users. Train other...
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30+ days agoProvide IT support to internal employees, set up and administer Windows PCs and MacBooks, manage AWS Workspace and/or Azure Virtual Desktop, monitor backup software, and troubleshoot business-critical applications.
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30+ days agoRespond to incoming service calls and/or to self-service ticketing queues on behalf of our client to provide accurate and appropriate information. Identify, evaluate, and prioritize end-user issues to ensure that inquiries are successfully resolved.
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30+ days agoRespond to incoming service calls and/or to self-service ticketing queues on behalf of our client to provide accurate and appropriate information. Identify, evaluate, and prioritize end-user issues to ensure that inquiries are successfully resolved.
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New! YesterdayInstall, troubleshoot, and support hardware and software technologies. Collaborate with vendors for installation and support. Contribute to system design and configuration. Diagnose and repair hardware and equipment.
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19 days agoReceive inbound calls, email inquiries, and/or chat sessions from end user or company customers looking for assistance with their equipment. Provide prompt and accurate information to ensure inquiries and issues are resolved in a timely manner.
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10 days agoIT Help Desk Technician III providing global support to large user base. Analyze and troubleshoot user requests, provide deskside support, suggest system improvements. Requires 3-5+ years of IT support experience and expertise in remote support tools ..
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30+ days agoProvide IT assistance for operating systems, software applications, and productivity software. Help and follow up on technical help tickets submitted via phone, email, and walk-ups. Troubleshoot recurring technical issues and suggest solutions.
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26 days agoProvide IT support, investigate and implement solutions to technical issues, diagnose recurring technical issues and manage technical help tickets. Requires strong problem-solving skills and basic networking concepts. A Plus experience highly preferred.
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10 days agoAnswer help desk requests, log tickets, perform basic user setups, configure new or used PCs/Macs, keep IT areas organized, perform audits and maintenance tasks, and support remote employees and events.
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17 days agoProvide first level of technical support in call center, while providing strong customer service. Resolve tickets effectively and efficiently or escalate them to appropriate support tier.
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24 days agoProvide technical assistance and support to clients regarding computer systems, hardware, and software. Respond to client inquiries, diagnose and resolve computer problems, and train clients on technical standards.
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24 days agoProvide technical assistance and support to clients related to computer systems, hardware, or software. Install, modify and repair computer hardware & software. Run diagnostic programs to resolve computer problems. Train and educate clients on technic..
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30+ days agoThe support desk agent is a virtual-based contractor who is motivated to provide quick and effective service to worldwide participants in our executive development programs. This person champions customer happiness, satisfaction, and success through...
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19 days agoRun the day-to-day operations of our deal desk across ensuring robust client quotes, order forms, contracting and issue resolution. Support the contract review and negotiation process, including for complex deals.
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11 days agoDrive revenue and support sales team in executing deals. Serve as a trusted sales guide for complex deal structures. Ensure adherence to pricing and contract processes. Partner with cross-functional teams for non-standard deals.
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8 days agoManage and enable actions that drive the closure of sales opportunities. Collaborate with cross-functional teams to resolve booking-related issues. Provide guidance on 'bookable deals' and contribute to process improvement.
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17 days agoUnderstand the pain points for Sales Reps when processing deals and address them. Review, approve, and document all non-standard pricing and contractual terms to comply with revenue goals. Build internal guidelines for deal enablement initiatives.
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30+ days agoManage end-to-end deal process, develop pricing and margin strategies, and ensure governance of deal approvals. Collaborate with cross-functional teams and deliver sound pricing backed by data. 5-7 years of analytical experience required.
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30+ days agoReview quotes for approval in Salesforce to ensure they meet the criteria outlined in our approval matrix including CPQ configuration, additional terms, payment terms. Provide CPQ guidance and support to Sales Directors as needed. Identify areas...
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New! 2 days agoEdit and manage news and money desk coverage, working with freelancers, greenlighting pitches, and managing contributors. Journalism experience and a strong commitment to journalistic standards and integrity.
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27 days agoServe as a trusted advisor to Sales, Renewals, Finance, and CRM Systems teams on deal structure, pricing options, and contract terms. Build and manage sales quotes. Collaborate with cross-functional teams to identify solutions and improve processes.
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New! 3 days agoAs a Service Desk Associate/Website Administrator, you'll be the first point of contact for website issues, managing tasks, communicating with clients, and ensuring completion of tasks. You'll also onboard new clients, monitor tickets, and maintain...
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30+ days agoLead the strategic direction and execution of all aspects of deals around the world. Establish policies, procedures, and norms to enable efficient, sustainable growth. Recruit and coach an industry leading deal desk team.
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30+ days agoProvide technical support, diagnose and resolve hardware/software issues, maintain user request records, assist with software installation/updates, educate users on IT functions, collaborate with teammates, stay updated with latest IT technologies.
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11 days agoProvide phone and web chat support for IT issues, research and resolve network and software problems, document and track problem details, assist with office moves and computer refreshes, administer user accounts.
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15 days agoLead and coordinate team, manage procedures, monitor call/chat channels, handle escalated calls/tickets, research and assemble reports. Bachelor's degree, 3+ years experience, US citizenship, and Public Trust clearance required.
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29 days agoConduct monthly and quarterly close processes, assist in VAT filings, facilitate payments and liaise with vendors, assist in the preparation of financial statements and interact with external auditors.
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New! 6 days agoCoordinate field expediting visits globally, follow up and expedite project suppliers, facilitate communication between suppliers and project team. 5 years of expediting and procurement activities required with a high school diploma or GED. Valid...
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28 days agoYou'll be central in helping us win new customers and expand into new markets by managing the preparation, coordination, and follow-up of customers' RFx in the Americas. Specifically, you'll play a critical role in preparing RFx's response by using our...
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17 days agoPartner with regional sales leaders to design and implement go-to-market strategies to achieve regional targets and metrics. Partner with Field Sales on strategic transactions to develop winning pricing and deal strategies -- and ensure deals are vetted..
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New! YesterdayResolve client inquiries, complaints, and concerns in a timely and courteous manner. Educate clients on proprietary platforms and contribute to developing client service systems. Coordinate activities with other departments and analyze existing proced..
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30+ days agoProvide operational and administrative support to sales team, collaborate with cross-functional teams, drive deal structuring, ensure compliance, optimize processes and mitigate risks, identify opportunities for improvement, and communicate progress t..
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16 days agoPartner, in a trusted advisor capacity, with Sales leadership, Account teams, and other internal partners. Advise on the pros and cons of deal structures, manage risk within contractual terms and structure, and take ownership of final approval decisions.
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New! YesterdayInvestigate and resolve client inquiries, educate clients on proprietary platforms, assist with complaint resolution, coordinate activities with other departments, analyze systems and recommend enhancements.
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25 days agoHandle inbound customer calls in a call center environment, responding to clinical application issues. Track and document incidents, escalate when necessary, and drive resolution. Must be shift flexible and have strong communication skills.
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19 days agoTrack support ticket activity in an automated support portal. Help produce and maintain process documentation and desk-level reference guides to help the team improve efficiency.
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29 days agoProvide telephone and help desk support, troubleshoot and test issues, write internal support notes, train clients on all aspects of the product, assist with Quality Assurance, produce client training materials, and collaborate with other internal sta..
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8 days agoDiagnose and troubleshoot Level 1 problems with personal computer hardware, software, and peripherals. Answer help desk line and respond to users' requests. Acknowledge receipt of all user requests within defined service levels.
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30+ days agoThis is your chance to build your own book of business and run a full life cycle recruiting desk. Use your own lead generation methodology, and our AMAZING tools to bring in new clients. Source the best talent available with the help of our unique top...
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30+ days agoThis is your chance to build your own book of business and run a full life cycle recruiting desk. Use your own lead generation methodology, and our AMAZING tools to bring in new clients. Source the best talent available with the help of our unique top...
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30+ days agoThis is your chance to build your own book of business and run a full life cycle recruiting desk. Use your own lead generation methodology, and our AMAZING tools to bring in new clients. Source the best talent available with the help of our unique top...
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29 days agoResponsibilities include resolving customer queries, recommending solutions, and scheduling appointments. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk...
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New! 3 days agoSupervise Level 1 and 2 IT technicians, monitor service desk ticketing system, develop troubleshooting processes, coach staff, and review service desk metrics. Stay up-to-date with industry trends and liaise with faculty, staff, and students regarding..
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30+ days agoThis is your chance to build your own book of business and run a full life cycle recruiting desk. Use your own lead generation methodology and our AMAZING tools to bring in new clients. Source the best talent available with the help of our unique top...
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2 weeks agoCoordinate the design, evaluation, recommendation, building, and maintenance of medium to large computing services. Respond to support tickets from the Help Desk, maintain disaster recovery plans, and participate in system tuning to optimize system...