One of the most popular work-from-home job categories on FlexJobs is customer service careers, and with good reason.
Most duties performed by customer service agents can be done from a home office using the internet to connect to communications tools. Customer service representatives serve as the first point of contact for customers. They provide information or answer questions about products or services and handle and resolve complaints to provide a positive customer service experience.
Right now, online customer service agents are in high demand. Over the last several months, we’ve seen an increase in the number of companies hiring for virtual customer service jobs. Below are 12 companies that commonly hire for remote customer service jobs on our site!
Note:
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Which Companies Hire for Remote, Work-From-Home Customer Service Jobs (CSR Jobs)?
1. Ajilon
Ajilon specializes in placing marketing, administration, management, customer service, human resources, non-clinical healthcare, supply chain, logistics, and operations professionals in some of the world’s most established companies.
Recent remote, work-from-home customer service jobs:
- Customer Service Representative
- Credentialing Specialist
- Member Services Assistant
Search more remote customer service jobs hiring now!
2. CVS Health
CVS Health is the nation’s largest provider of healthcare services and prescriptions, managing over 9,500 pharmacy stores, a thriving online pharmacy, and 1,100 MinuteClinic locations.
Recent remote, work-from-home customer service jobs:
- Call Center Representative – Bilingual
- Call Center Representative
- Patient Advocate Specialty I
Search more remote customer service jobs hiring now!
3. Kelly
Kelly specializes in placing workers in a variety of industries, including accounting and finance, administrative, automotive, engineering, information technology, life sciences, and call centers. Outsourcing and consulting services include recruitment and business process outsourcing, executive search, career transition, and executive coaching.
Recent remote, work-from-home customer service jobs:
- Customer Service Representative
- Customer Support Representative I
- Helpdesk Tier 1
Search more remote customer service jobs hiring now!
4. Lincoln Financial Group
Lincoln Financial Group offers financial products that help customers achieve retirement income security. The company offers annuities, life insurance, and long-term care protection.
Recent remote, work-from-home customer service jobs:
- Claims Care Associate
- New Business Case Manager
- TeleApp Specialist
Search more remote customer service jobs hiring now!
5. Progressive
Progressive is one of the largest car insurance providers in the United States. In addition to insuring cars, Progressive insures commercial vehicles, RVs, boats, motorcycles, and homes through select companies.
Recent remote, work-from-home customer service jobs:
- Claims Customer Service Representative
- Customer Service – Bilingual Spanish
- Centralized Support Representative
Search more remote customer service jobs hiring now!
6. Randstad
Randstad is a global staffing agency and HR services provider offering permanent, temporary, and outsourced staffing services and a range of HR solutions. Randstad works with clients in several industries, including finance and accounting, engineering, healthcare, IT, human resources, legal, manufacturing, life sciences, and logistics.
Recent remote, work-from-home customer service jobs:
- Customer Service Participant Services
- Customer Service
- Customer Service Representative
Search more remote customer service jobs hiring now!
7. Robert Half International
Founded in 1948, Robert Half International is a global professional staffing and consulting firm made up of eight divisions: Robert Half Executive Search, Accountemps, Robert Half Finance & Accounting, Robert Half Legal, Robert Half Technology, OfficeTeam, The Creative Group, and Robert Half Management Resources.
Recent remote, work-from-home customer service jobs:
- Customer Service Representative
- Service Desk
- Customer Service Insurance Agent
Search more remote customer service jobs hiring now!
8. Sutherland
Sutherland is a worldwide process transformation company with more than 60 global operation centers, over 120 clients, and 38,000 employees in 19 countries. It helps customers improve automated customer experiences by providing customer-facing services, back-office solutions, and technology-enabled services.
Recent remote, work-from-home customer service jobs:
- Customer Service Representative
- Customer Care Support
- Customer Service Advisor
Search more remote customer service jobs hiring now!
9. Transcom
Transcom is a global company that offers customer care, sales, technical support, and credit management services. Transcom has nearly 30,000 employees and serves more than 350 international brands in a variety of verticals, such as financial services, media, telecommunications, travel, and retail.
Recent remote, work-from-home customer service jobs:
- Customer Service and Technical Support Representative
- Technical Support Advisor
Search more remote customer service jobs hiring now!
10. TTEC
TTEC is a business process outsourcing company with operating offices across the globe. It seeks to combine humanity with technology to help clients provide excellent customer experiences, establish customer loyalty, and boost business growth. TTEC has nearly 20,000 home-based associates worldwide.
Recent remote, work-from-home customer service jobs:
- Bilingual Customer Service Representative – Spanish
- Customer Service Representative
- Technical Support Representative
Search more remote customer service jobs hiring now!
11. UnitedHealth Group
UnitedHealth Group is a diversified healthcare company comprising two businesses: United Healthcare, a provider of benefits and insurance coverage, and Optum, a leading provider of technology and information-enabled health services.
Recent remote, work-from-home customer service jobs:
- Client Service Manager
- Senior Customer Service Representative
- Clinical Administration Coordinator
Search more remote customer service jobs hiring now!
12. U.S. Bank
U.S. Bank is one of the top five largest commercial banks in the United States. Owned by the Fortune 500 company U.S. Bancorp, U.S. Bank offers a wide array of services, including savings and checking accounts, insurance, mortgage and refinance, investing and wealth management, and loans.
Recent remote, work-from-home customer service jobs:
- Consumer Experience Specialist
- Customer Service Agent
- Credit Dispute Case Processor
Search more remote customer service jobs hiring now!
Related Companies That Hire
- 10 Companies That Hire for Remote Call Center Jobs
- 10 Companies That Hire for Remote Chat Support Jobs
- 10 Companies That Hire for Part-Time Customer Service Jobs
- 10 Companies That Hire for Remote Customer Support Jobs
- Best Companies to Work for With Call Center Jobs
- Best Companies to Work for With Customer Service Jobs
- Best Companies to Work for With Inbound Call Jobs
- Best Companies to Work for With Outbound Call Jobs
- Best Companies to Work for With Technical Support Jobs
Looking for more remote customer service jobs? Check out Blue Cross Blue Shield remote jobs, Chewy remote jobs, and more in the FlexJobs database!
Finding Remote Customer Service Jobs From Home
If you’re interested in getting an online customer service job, be sure to highlight your customer service skills, excellent written and verbal communication, and your comfort learning new technology. It’s also important to have a quiet place to work, like a dedicated home office.
Companies may ask that you have high-speed internet or other necessities in order to excel in a customer service job from home. Finally, research the company and role as much as you can, and you’ll be sure to impress the hiring managers during your application process!
With FlexJobs, you can find remote customer service jobs, chat support jobs, or flexible customer service jobs near you. Once you’ve found a work-from-home job that’s a good fit, browse customer service resume examples to get inspiration for your own resume.
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