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Online Chat Agent Jobs - Remote Work From Home & Flexible
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New! YesterdayProviding first level technical assistance to end-users, including faculty members, students, and staff members. Answering phone calls, responding to cases/tickets, emails, and chat messages. Maintaining a working knowledge of university systems...
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30+ days agoProvide customer support via email and live chat for iGaming clients, guide customers through the site, collaborate with team members, and report customer case status. Requires excellent French communication skills.
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30+ days agoCommunicate with our customers via e-mail and live chat. Provide customer support on gaming, financial, technical, or any applicable issues related to the Customer Support Services. Guide customers through the site and/or mobile phone assisting them in...
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30+ days agoCommunicate with our customers via e-mail and live chat. Provide customer support on gaming, financial, technical, or any applicable issues related to the Customer Support Services. Guide customers through the site and/or mobile phone assisting them in...
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New! 4 days agoProvide advanced client support via phone, email, or chat for DIY online and software tax products. Troubleshoot software issues, identify security concerns, and deliver effective customer service to clients.
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30+ days agoProvide excellent customer service to players by solving their queries, using investigative skills, and responding through email and chat. Collaborate with internal teams to assist with project-related requests and provide feedback. Use Korean and Eng..
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30+ days agoProvide top-notch assistance to our players by solving their queries about the game and providing excellent customer service.Collaboration is essential in this role. You have excellent German language skills, especially in writing.Proficient in English.
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30+ days agoCommunicate with our customers via e-mail and live chat. Provide customer support on gaming, financial, technical, or any applicable issues related to the Customer Support Services. Guide customers through the site and/or mobile phone assisting them...
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26 days agoWhen not engaged with customers you could be writing creating useful articles that will be loaded onto our site. Or you may be creating and updating our internal database. There are several opportunities for you to continue helping our clients...
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30+ days agoCommunicate with our customers via e-mail and live chat. Provide customer support on gaming, financial, technical, or any applicable issues related to the Customer Support Services. Guide customers through the site and/or mobile phone assisting them.
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30+ days agoCommunicate with our customers via e-mail and live chat. Provide customer support on gaming, financial, technical, or any applicable issues. Guide customers through the site and mobile phone assisting them in using the various services/products offered.
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30+ days agoManages customer interactions & records reported issues in the ITSM. Identifies issues, applies fixes and investigates root causes using internal instructions. Provides technical guidance in activities associated with identifying, prioritizing, and...
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30+ days agoProvide customer support on gaming, financial, technical, or any applicable issues related to the customer support services. Guide customers through the site and mobile phone assisting them in using the various services and products offered.
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29 days agoProvide top-notch customer support to players, solving game-related queries and providing excellent service. Collaborate with internal teams to assist with project-related requests and provide feedback. Use investigative skills and ticketing system to..
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New! 4 days agoProvide advanced client support via phone, email, or chat. Troubleshoot and resolve user incidents, identify potential security issues, and communicate effectively with clients. Work from home with a starting date of February 12th, 2024.
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30+ days agoCommunicate with our customers via e-mail and live chat. Provide customer support on gaming, financial, technical or applicable issues related to the Customer Support Services. Guide customers through the site and/or mobile phone assisting with services.
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30+ days agoCommunicate with our customers via e-mail and live chat. Provide customer support on gaming, financial, technical, or any applicable issues related to the Customer Support Services. Guide customers through the site and/or mobile phone assisting them...
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25 days agoReview telephone, mail, and internet procedures for each communication received and respond a reply to each assigned customer with a specific time frame. Ensure compliance with the U-Haul policies in order to retain customer loyalty and prevent the...
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23 days agoYou will serve as a point of contact for our clients with questions about their online learning experience, including providing solutions for technical issues and logistical and administrative matters. Our Agents communicate with high-level executives.
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New! 3 days agoProvide best-in-class service to customers and field team members by answering calls, chats, and emails. Support customers in B2B online ordering, loyalty programs, general questions, and technical programs. Maintain composure, update customer...
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30+ days agoConduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email). Generate business growth, increase client retention, and offer additional products and services.
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30+ days agoConduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email). Generate business growth, increase client retention, and offer additional products and services.
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17 days agoResponsible for marketing ID.me and ID.me Marketplaces across various channels to our >100M members. Drive awareness and adoption of ID.me services with key user communities.
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26 days agoDesign and implement technical solutions to support email strategies, execute campaigns, optimize performance, monitor and troubleshoot database issues, collaborate with stakeholders, report on results, and enhance marketing automation processes.
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New! 3 days agoFrontline support for tour providers, answering questions, training on self-service tools. Liaise with contact center, report trending issues, optimize tour products, ensure connectivity, handle escalations, and support agents.
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30+ days agoConduct live chatting with clients to assist them in real time. Answer incoming calls to resolve client questions and returning voicemails. Emailing with clients and providing them with frequent updates. Reporting technical issues to the product team...
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22 days agoYou will serve as a point of contact for our clients with questions about their online learning experience, including providing solutions for technical issues and logistical and administrative matters.
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30+ days agoAn Affiliate Operations Associate is required to support affiliate partnerships, analyze metrics, collaborate with teams, communicate with partners, and manipulate data in Excel. 2+ years of affiliate marketing experience and attention to detail are p..
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23 days agoTier 1 Customer Support German is a remote-based contractor who is motivated to provide quick and effective service to worldwide participants in our online leadership development programs. This person champions customer happiness, satisfaction, and ...
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30+ days agoTake the lead in content design and writing for a strategic area, focusing on a comprehensive approach that goes beyond words to holistically shape products and experiences. Develop and document content strategies, guidelines, and establish...
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28 days agoHandle customer queries and provide support via chat, email, or phone. Ensure one-touch resolution and exceptional customer experience. Stay updated on site and policy changes and effectively communicate them to customers.
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28 days agoHandle customer queries and provide support via chat, email, or phone. Ensure customer satisfaction by resolving issues efficiently and building trust. Stay updated on site and policy changes to provide accurate information.
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30+ days agoIn this position, you'll be counted on to provide guidance, education, and solutions to your clients. To be successful, you'll need to practice empathy, quick-thinking, and an understanding of web development, real estate, and digital media.
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30+ days agoLooking for a Member Experience Senior Program Manager to be responsible for our identity verification products including, designing the support experience, understanding drivers of ticket volume, surfacing insights from our product CSAT and ad...
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30+ days agoCoach and guide the professional development of your team members by providing regular feedback in 1:1s and performance management through quarterly and yearly reviews. Exert significant influence on the overall vision and long-term goals of the team...
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30+ days agoPartnering on and recommending product strategies based on internal business analytics, operational insights, and market trends. Creating and maintaining a holistic operational and financial model of existing and future state product flow(s) which...
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11 days agoAnalyze support ticket data, develop proactive strategies, and build data-driven business cases. Define support experience, partner with chatbot team, and facilitate continuous improvements to the product experience. Bachelor's degree and 5 years of e..
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28 days agoBuild and manage a team of 4-10 engineers. Exert significant influence on the overall vision and long-term goals of the team by participating in roadmap planning with engineering and product leadership. Collaborate with team members, product managers...
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30+ days agoBuild and manage a team of 4-10 engineers. Coach and guide the professional development of your team members by providing regular feedback in 1:1s and performance management through quarterly and yearly reviews. Exert significant influence on the...
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30+ days agoBuild and maintain highly scalable and secure web applications, services and APIs with Ruby on Rails. Debug and optimize new and existing code, and write high quality unit tests. Work independently and collaboratively with other software engineers...
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30+ days agoBuild and maintain highly scalable and secure web applications, services and APIs with Ruby on Rails. Write well-structured, reliable, efficient and easily maintainable code. Debug and optimize new and existing code, and write high quality unit tests.
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30+ days agoLead a team that delivers accurate, complete, compelling proposals within tight timelines. Create schedules and organize resources and tasks to meet deadlines. Write persuasively about complex technical concepts and product capabilities.
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30+ days agoThe Sr. Manager, Total Rewards - will oversee the development, implementation, and maintenance of ID.me's compensation and benefits programs. This person will be responsible for the design, execution, and communication of cost effective, value add, and...
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30+ days agoLeverage technical expertise to drive sales strategy and success. Diagnose and document customer technical and business requirements. Develop and configure demos which position differentiated solutions. Craft reusable technical content such as...
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30+ days agoYou will be responsible for identifying new opportunities, developing creative solutions, and supporting our customers post go-live. You will leverage your experience working with the Federal Government to become a trusted advisor to our key...
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30+ days agoLeverage technical expertise to drive sales strategy and success. Diagnose and document customer technical and business requirements. Design and configure solutions which address customers unique needs. Develop and configure demos which position...
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30+ days agoDiagnose and document customer technical and business requirements. Design and configure solutions which address customers' unique needs. Develop and configure demos which position differentiated solutions. Quantify business and technical value of...
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30+ days agoLeverage technical expertise to drive sales strategy and success. Diagnose and document customer technical and business requirements. Design and configure solutions which address customers unique needs. Craft reusable technical content such...
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30+ days agoBuild and maintain highly scalable and secure web applications, services, and APIs. Consistently ship small and medium features and improvements with minimal guidance and support from other team members. Collaborate with the team on larger projects.
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30+ days agoBuild and maintain highly scalable and secure web applications, services, and APIs.Collaborate with team members, product managers, and stakeholders to solve the right problems and build the best solutions for customer needs.Effectively switch gears ...
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